All touring checklists

Touring Checklist

Residential Care Homes

A residential care home is only as good as the people running it. Meet the owner, meet the caregivers who work overnight, and spend enough time to get a feel for how the household runs.

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First impressions

The house is clean, odor-free, and feels like a home rather than a facility.
Residents are up, dressed, and interacting — not all in their rooms.
The caregiver on duty knows each resident's name and story.
The kitchen is clean and there is fresh food on hand.

People and staffing

Ask how many residents live here and how many caregivers are on duty by shift.
Ask whether the overnight caregiver is awake.
Ask who covers when a caregiver is sick or on vacation.
Ask how long the current caregivers have worked here.
Meet the other residents and consider whether the care levels and temperaments are a good fit.

Care and daily life

Ask how medications are managed and who is trained to give them.
Ask what a typical day looks like and whether there are outings.
Ask who cooks and look at a week of menus.
Check the bedroom and bathroom for grab bars, lighting, and a way to call for help.

License and paperwork

Confirm the license number and look up the state inspection record.
Ask what would cause the home to ask a resident to leave.
Get the monthly rate and everything it includes in writing.
Ask how the owner communicates with families and how often.

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