Yucca Valley, California
Jasmin Terrace at Yucca Valley
Assisted Living · Memory Care
55425 Santa Fe Trail, Yucca Valley, CA 92284
Jasmin Terrace at Yucca Valley is an assisted living and memory care community in Yucca Valley, California.
- Licensed capacity
- 85 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 7
- Complaints with substantiated allegations
- 16
AI summary
Jasmin Terrace has accumulated 27 Type A findings (the state's most severe citation class, involving resident safety or care) across just under 6 years of operation, with 7 of those occurring within the past three years alongside a high volume of complaint activity.
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- Track record — Over 5.9 years of licensure the community has drawn 27 Type A and 41 Type B (administrative, such as paperwork or posting) citations, a volume that is well above what is typical for a community of this size and age.
- Recent 3 years — The past three years still show 7 Type A and 11 Type B citations from complaint-related visits, so this is not a legacy issue that has resolved — the pattern continues into the recent record.
- Complaints — Complaint investigations (80 lifetime, 30 in the past three years) far outnumber routine inspections (5 lifetime), indicating that most of what is known about this community's compliance has come from reports and follow-up rather than scheduled reviews.
- Substantiated allegations — 32 allegations have been substantiated lifetime (about 18% of those investigated), including 17 in just the past three years, meaning the recent substantiation pace is actually higher than the historical average.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were put in place and verified by the state?
- 2.Can you walk through the most recent Type A citations and describe what specific changes were made to prevent recurrence?
- 3.Given how many complaint investigations this community has had relative to routine inspections, what is driving the volume of complaints and how does leadership track and respond to them?
Source: California Department of Social Services (CDSS)
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- License number
- License #361880801
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 80
- Type A citations · most severe class
- 27
- Type B citations · administrative
- 41
- Substantiated allegations
- 32
Available reports · 97
Complaint investigation
May 4, 2026
Complaint investigation
Mar 25, 2026
Complaint investigation
Mar 25, 2026
Facility evaluation
Mar 16, 2026
Complaint investigation
Mar 16, 2026
1–5 of 97 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $5,040 / month
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
6 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
2.3Average RatingAveraged from 25 reviews published on other websites
AI review summary
Reviews are sharply mixed: some families praise friendly, attentive staff and a clean, home-like setting, while others report serious cleanliness, staffing, communication, and billing problems worth investigating closely.
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- Staff & care — Many reviewers describe caregivers, housekeeping, and administrative staff as friendly, caring, and attentive to residents' comfort.
- Cleanliness & maintenance — Several reviews note the community is clean, smells pleasant, and benefits from regular weekly housekeeping.
- Daily life & dignity — Reviewers mention thoughtful touches like bringing a resident a meal tray if they miss dinner, and a relaxed, home-like atmosphere for those with memory issues.
- Value & pricing — Some families chose the community because the price was reasonable and management was willing to work with their needs.
- Staff & care — Multiple reviews describe high caregiver turnover, inconsistent management, thin weekend staffing, and difficulty finding English-speaking staff; ask how staffing levels and language support are maintained.
- Cleanliness & maintenance — At least one review reported a leaking roof, lost belongings, and an unclean environment, contrasting sharply with other positive accounts, so a recent in-person tour is worth doing.
- Communication — Some families felt communication with doctors, nurses, and staff was minimal, especially during care transitions; ask about protocols for medical updates and family communication.
- Financial transparency — One reviewer described a bounced refund check and frustration during move-out, so families should clarify billing, deposit, and refund procedures in writing before move-in.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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