The Hills of Shay Del

5982 Shay Del Place., Yorba Linda, CA 92886

Assisted LivingResidential Care

Accepting Residents

About The Hills of Shay Del

Accepting

The Hills of Shay Del is a assisted living community located in Yorba Linda, CA. Contact us to learn more about our services and availability.

License #

306006118

Status

Licensed

Licensed Capacity

6 beds

Licensed Since

Apr 2023

AI Summary

Across just over three years of operation, The Hills of Shay Del has accumulated 14 Type A findings — the state's most severe citation class covering resident safety and care — alongside 5 substantiated allegations, a record that warrants direct conversation with the community.

Track record — For a 6-bed home licensed since April 2023, 14 Type A findings and 6 Type B (administrative) findings over roughly three years is a notably high concentration for such a small operation.
Recent 3 years — The 3 dated inspections since 2024 show 0 Type A citations but 5 Type B citations tied to complaint activity, meaning the most severe class of finding has not recurred in the dated recent record even though the lifetime Type A total remains high and unexplained by date.
Complaints — There were 5 complaint investigations in the recent period despite 0 lifetime complaint investigations being logged separately, and 5 of the 6 total investigated allegations were substantiated — roughly an 83% substantiation rate, which is high.
Operating tenure — With only 3.3 years of licensed history and 3 inspection cycles, there is a limited track record overall, so the concentration of findings carries more weight per cycle than it would for a longer-tenured community.

Ask the community

1.Can you walk us through the 14 Type A findings — what specifically were they, when did each occur, and what corrective actions were taken?
2.Since the 5 substantiated allegations involved complaint investigations, which categories of care or safety did they involve, and how were they resolved?
3.What changes has the community made operationally since these findings to prevent recurrence, and how would we see evidence of that during a tour?

Inspections

Total inspections3

Most recentJul 2026

Type A citations (most severe class)14

Type B citations (administrative)6

Complaints

Investigations completed0

Allegations substantiated0

Type A citations (most severe class)14

Type B citations (administrative)6

Date	Type	Report
Jul 9, 2026	Facility Evaluation	PDF
Jul 9, 2026	Complaint Investigation	PDF
Jun 15, 2026	Facility Evaluation	PDF
May 21, 2026	Facility Evaluation	PDF
May 6, 2026	Facility Evaluation	PDF
Apr 22, 2026	Facility Evaluation	PDF
Apr 8, 2026	Facility Evaluation	PDF
Apr 8, 2026	Facility Evaluation	PDF
Apr 3, 2026	Facility Evaluation	PDF
Mar 25, 2026	Facility Evaluation	PDF
Mar 16, 2026	Facility Evaluation	PDF
Mar 11, 2026	Facility Evaluation	PDF
Mar 2, 2026	Facility Evaluation	PDF
Feb 24, 2026	Facility Evaluation	PDF
Feb 17, 2026	Facility Evaluation	PDF
Feb 17, 2026	Complaint Investigation	PDF
Feb 5, 2026	Facility Evaluation	PDF
Jan 15, 2026	Complaint Investigation	PDF
Jan 5, 2026	Facility Evaluation	PDF
Jan 5, 2026	Complaint Investigation	PDF
Nov 3, 2025	Facility Evaluation	PDF
Jun 18, 2025	Complaint Investigation	PDF
Jun 16, 2025	Facility Evaluation	PDF
May 22, 2025	Facility Evaluation	PDF
Apr 7, 2025	Facility Evaluation	PDF
Apr 15, 2024	Facility Evaluation	PDF
Apr 17, 2023	Facility Evaluation	PDF
Mar 1, 2022	Facility Evaluation	PDF

View full record on CDSS website

Pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Shared Rooms$4,200/mo

Private Rooms$6,000/mo

Activities & Programs

Reviews

Online Reputation

Summarized from reviews published on other websites

Reviewers describe a warm, attentive community with a smooth admissions process, though families should confirm details on staffing, dining, and pricing during a tour.

What reviewers praise

Staff & care — Staff members like Maricel and Joanna are praised as dedicated and caring, even going to the hospital to ensure a smooth transfer for a new resident.
Atmosphere & grounds — Visitors describe the home as bright, lively, and comfortable from the moment they walk in.
Communication — Families note the team responded quickly and helped coordinate care under a tight timeline.

Worth asking about

Dining — Reviews don't detail the dining experience, so families should ask about meal quality, variety, and how dietary needs are handled.
Value & pricing — There's no mention of costs or how fees might change as care needs increase, so this is worth clarifying on a tour.
Staff & care — It would help to ask about staffing levels during nights and weekends since the glowing feedback centers on a daytime transition experience.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Care Services

Medication management

Bathing & dressing assistance

24-hour supervision

Activities of daily living (ADL) assistance

Mobility assistance

Non-ambulatory care

Wheelchair accessible

What This Community Offers

Furnished units

Emergency call system

Housekeeping Included

Laundry service / Dry cleaning

Walking paths

Garden / Courtyard

All-day / Flexible meal times

Accommodates special diets

Scheduled transportation

Move-in coordination

Meet the Team

Languages Spoken

English

Explore the Area

See what's nearby The Hills of Shay Del, including hospitals, pharmacies, and groceries.

The Hills of Shay Del

About The Hills of Shay Del

State Licensing & Compliance

Pricing

Activities & Programs

Reviews

Online Reputation

Care Services

Daily Care Services

What This Community Offers

Amenities

Outdoor Spaces

Dining Options

Transportation

Community Services

Meet the Team

Languages Spoken

Explore the Area