Yorba Linda, California
The Hills of Shay Del
Assisted Living · Residential Care
5982 Shay Del Place., Yorba Linda, CA 92886
The Hills of Shay Del in Yorba Linda, California provides assisted living and residential care in an intimate six-bed home.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 5
AI summary
Across just over three years of operation, The Hills of Shay Del has accumulated 14 Type A findings — the state's most severe citation class covering resident safety and care — alongside 5 substantiated allegations, a record that warrants direct conversation with the community.
Read Full SummaryRead less
- Track record — For a 6-bed home licensed since April 2023, 14 Type A findings and 6 Type B (administrative) findings over roughly three years is a notably high concentration for such a small operation.
- Recent 3 years — The 3 dated inspections since 2024 show 0 Type A citations but 5 Type B citations tied to complaint activity, meaning the most severe class of finding has not recurred in the dated recent record even though the lifetime Type A total remains high and unexplained by date.
- Complaints — There were 5 complaint investigations in the recent period despite 0 lifetime complaint investigations being logged separately, and 5 of the 6 total investigated allegations were substantiated — roughly an 83% substantiation rate, which is high.
- Operating tenure — With only 3.3 years of licensed history and 3 inspection cycles, there is a limited track record overall, so the concentration of findings carries more weight per cycle than it would for a longer-tenured community.
- 1.Can you walk us through the 14 Type A findings — what specifically were they, when did each occur, and what corrective actions were taken?
- 2.Since the 5 substantiated allegations involved complaint investigations, which categories of care or safety did they involve, and how were they resolved?
- 3.What changes has the community made operationally since these findings to prevent recurrence, and how would we see evidence of that during a tour?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #306006118
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 14
- Type B citations · administrative
- 6
- Substantiated allegations
- 0
Available reports · 28
Facility evaluation
Jul 9, 2026
Complaint investigation
Jul 9, 2026
Facility evaluation
Jun 15, 2026
Facility evaluation
May 21, 2026
Facility evaluation
May 6, 2026
1–5 of 28 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,200 / mo
- Shared Rooms
- $4,200 / mo
- Private Rooms
- $6,000 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
Reviewers describe a warm, attentive community with a smooth admissions process, though families should confirm details on staffing, dining, and pricing during a tour.
Read Full SummaryRead less
- Staff & care — Staff members like Maricel and Joanna are praised as dedicated and caring, even going to the hospital to ensure a smooth transfer for a new resident.
- Atmosphere & grounds — Visitors describe the home as bright, lively, and comfortable from the moment they walk in.
- Communication — Families note the team responded quickly and helped coordinate care under a tight timeline.
- Dining — Reviews don't detail the dining experience, so families should ask about meal quality, variety, and how dietary needs are handled.
- Value & pricing — There's no mention of costs or how fees might change as care needs increase, so this is worth clarifying on a tour.
- Staff & care — It would help to ask about staffing levels during nights and weekends since the glowing feedback centers on a daytime transition experience.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby The Hills of Shay Del, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by The Hills of Shay Del. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of The Hills of Shay Del?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.