Woodland Hills, California
Ivy Park At Woodland Hills
Assisted Living · Memory Care
20461 Ventura Boulevard, Woodland Hills, CA 91364
Ivy Park At Woodland Hills in Woodland Hills, California provides assisted living and memory care in a community with 127 licensed beds.
- Licensed capacity
- 127 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Ivy Park At Woodland Hills has no Type A findings across its licensed period, with only administrative citations on record and zero substantiated allegations out of 10 investigated.
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- Track record — Across its licensed period the community has drawn only 4 administrative (Type B) citations covering paperwork or procedural matters, with no findings tied to resident safety or care.
- Complaints — Ten allegations have been investigated and none were substantiated, indicating that concerns raised were looked into but not confirmed.
- Operating tenure — The community has been licensed for about 2 years, so the record reflects a relatively short operating history with only two inspection cycles so far, which limits how much can be inferred long-term even though the results to date are clean on the most serious dimension.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #195850423
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 10
Facility evaluation
Aug 19, 2026
Facility evaluation
Jul 28, 2026
Complaint investigation
Jan 30, 2026
Complaint investigation
Sep 27, 2025
Facility evaluation
Sep 27, 2025
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,595 / mo
- Studios
- $4,595 / mo
Independent LivingStarting at$4,595 / mo
- Studios
- $4,595 / mo
Memory CareStarting at$3,995 / mo
- Shared Rooms
- $3,995 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.8Average RatingAveraged from 59 reviews published on other websites
AI review summary
Caregivers are consistently praised as compassionate and attentive, but families should closely scrutinize management responsiveness and how quickly care fees can escalate.
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- Staff & care — Reviewers repeatedly describe caregivers and nursing staff as kind, patient, compassionate, and quick to adapt to residents' changing needs, with several individual staff members singled out by name.
- Atmosphere & grounds — The community is frequently called bright, clean, homey, and welcoming, with a warm vibe that families say is noticeable from the moment they walk in.
- Activities — Residents have access to a robust activity calendar including bingo, yoga, exercise programs, and memory-care-specific programming that families say keeps people engaged and social.
- Communication — Many families highlight proactive updates from caregivers and leadership, including staff who personally text or call to check in after falls or changes in condition.
- Dining — Food is often described as good to outstanding, with homemade cookies and a full culinary program mentioned, though a subset of reviewers call it merely okay or inconsistent.
- Financial transparency — Multiple reviewers report steep, unexplained increases in monthly fees and care charges, along with difficulty getting itemized billing or clear answers from the director's office; families should ask for a detailed, written breakdown of how care-level costs can change over time.
- Communication — Several accounts describe management being slow to return calls or resolve billing disputes despite caregivers themselves being responsive, so it's worth asking how escalated concerns are handled above the caregiver level.
- Daily life & dignity — One reviewer described unresolved social cliques in dining and activities despite a stated no-bullying policy, so families may want to ask how staff actively foster inclusion among residents.
- Staff & care — A couple of reviews mention falls resulting in injury, so families should ask about fall-prevention protocols and staffing ratios, especially overnight and on weekends.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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