Hepzebah House

Hepzebah House has accumulated concerning findings during its six-year operating history, including one serious violation affecting resident safety or care and 16 administrative or non-serious findings related to areas like paperwork and procedures. The community has also had three substantiated allegations out of ten total investigations, meaning roughly 30% of investigated allegations were upheld. While there have been no serious violations in the past three years, all three recent substantiated allegations occurred during this period, indicating ongoing compliance challenges. The pattern of complaint investigations matching the number of routine inspections suggests residents or families have raised concerns that prompted state follow-up. Given the small six-bed capacity, families should ask the administrator which categories of allegations were substantiated in recent years and what specific corrective actions were taken and verified by the state. The recent trajectory shows some improvement in citation severity, but the continued substantiated allegations warrant direct discussion with the community about their response to regulatory concerns.