Terene Manor

Terene Manor has operated for more than 17 years with a mixed compliance record that includes some concerning findings families should discuss directly with the community. Over the licensed period, the 6-bed facility has received 6 Type B citations (administrative or non-serious findings) across 5 routine inspections, with no Type A citations (serious violations affecting resident safety or care). However, the community has 3 substantiated allegations from complaint investigations, meaning that all investigated complaints were found to have merit rather than being unfounded. Given this 100% substantiation rate, families should ask the community which specific categories of allegations were substantiated and what corrective actions were taken and verified. The recent record shows continued activity, with 3 substantiated allegations and 2 Type B citations occurring within the past three years, indicating ongoing areas where the facility's performance in staff training and resident care oversight may need attention.