Winchester, California
Mercy Home 3
Assisted Living
36427 Pistachio Drive, Winchester, CA 92596
Mercy Home 3 in Winchester, California provides assisted living care in an intimate six-bed setting.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Mercy Home 3 has one Type A finding (the state's most severe citation class, tied to resident safety or care) across 9.5 years of operation, with no Type A or Type B findings in the past three years.
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- Track record — Over nearly a decade of licensure, this small 6-bed home has accumulated one Type A citation and six Type B administrative citations (paperwork, posting, or minor procedure gaps), a modest total for the scale and length of operation.
- Recent 3 years — The three most recent inspections, including two that involved complaint investigations, produced zero Type A or Type B citations, showing a clean and improving recent trajectory.
- Complaints — Eight allegations have been investigated over the licensed period with none substantiated, and the two recent complaint investigations also closed without substantiated findings.
- Operating tenure — Nearly ten years of consistent operation with a small footprint gives a reasonably solid base from which to judge the record, and the recent inspections cover life safety and care practices without turning up concerns.
Source: California Department of Social Services (CDSS)
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- License number
- License #331800087
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 6
- Substantiated allegations
- 0
Available reports · 9
Facility evaluation
Jan 21, 2026
Facility evaluation
Feb 25, 2025
Complaint investigation
Feb 13, 2025
Complaint investigation
Dec 17, 2024
Facility evaluation
Jul 22, 2024
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,800 / mo
- Shared Rooms
- $4,800 / mo
- Private Rooms
- $5,200 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Garden / Courtyard
- Walking paths
Dining Options
2 features- Accommodates special diets
- All-day / Flexible meal times
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
Families consistently praise Mercy Home 3 for its cleanliness and the owner's personal, caring attention, though details on staffing depth and pricing remain to be confirmed on a tour.
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- Staff & care — Reviewers repeatedly highlight the owner Mercy as kind, loving, and attentive to residents' wellbeing.
- Cleanliness & maintenance — Both families describe the home as very neat, clean, and well kept.
- Atmosphere & grounds — Residents reportedly felt happy and comfortable, with one calling it the best place she had stayed.
- Value & pricing — Ask about the cost structure and whether fees change if a resident needs a higher level of care.
- Staff & care — Confirm staffing levels and coverage, especially overnight and weekends, since reviews focus mainly on the owner.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Mercy Home 3. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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