Whittier, California
Discovery Commons Whittier
Assisted Living · Memory Care · Independent Living
12315 Burgess Avenue, Whittier, CA 90604
Discovery Commons Whittier offers Assisted Living and SHINE Memory Care in Whittier, California.
- Licensed capacity
- 125 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 5
- Complaints with substantiated allegations
- 3
AI summary
Discovery Commons Whittier has drawn 7 Type A findings and 4 Type B findings across 6.7 years of licensed operation, with the great majority of the severe findings — 5 of the 7 — concentrated in the past three years.
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- Recent 3 years — The recent period shows 5 Type A citations (the state's most severe class, tied to resident safety or care) and 10 complaint investigations, a sharp increase in activity compared to the earlier part of this community's licensed history.
- Track record — Lifetime totals show 2 Type A and 3 Type B citations from routine inspections, but layering in the recent complaint-driven findings means most of the severity in this record has surfaced recently rather than being spread evenly across the licensed period.
- Complaints — Zero complaint investigations were logged for the community's early years, then 10 appeared in the past three years alone, with 5 of the associated allegations substantiated — a pattern worth asking about directly.
- Severity — Substantiated allegations total 6 lifetime (roughly 20% of all investigated allegations), and unsubstantiated allegations (24) far outnumber unfounded ones (zero), meaning most unproven claims were not dismissed outright but simply lacked enough evidence either way.
- 1.What specific issues led to the 5 Type A citations issued in the past three years, and what corrective actions were taken?
- 2.Why did complaint investigations rise sharply in recent years compared to the community's earlier operating history?
- 3.Of the 6 substantiated allegations, which categories were involved, and has the community changed any staffing, training, or care procedures as a result?
Source: California Department of Social Services (CDSS)
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- License number
- License #198603222
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 3
- Substantiated allegations
- 0
Available reports · 21
Complaint investigation
May 22, 2026
Complaint investigation
Jan 29, 2026
Facility evaluation
Nov 14, 2025
Complaint investigation
Apr 17, 2025
Facility evaluation
Dec 5, 2024
1–5 of 21 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Ask for current pricing
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
4 services
- Incontinence care
- Non-ambulatory care
- Medication management
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
13 features
- Café / Bistro
- Pet Friendly
- Beauty salon / Barber
- Library / Reading room
- Activity room
- Fireplace / Common fireplace
- Game room / Billiards
- Movie theater / Media room
- Art studio / Craft room
- Piano / Music room
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
Outdoor Spaces
3 features- Patio seating areas
- Outdoor common space
- Raised garden beds
Dining Options
9 features
- Accommodates special diets
- Professional chef
- Vegetarian/Vegan Options
- International cuisine
- Altered-texture food options
- Restaurant-style dining
- Locally-inspired cuisine
- Room service
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
3 features- Grocery shopping & errands
- Maintenance services
- Base Veteran Discount
Reviews
Online reputation
4.8Average RatingAveraged from 140 reviews published on other websites
AI review summary
Most families report a clean, friendly, well-run community with attentive staff, but should verify medical staffing levels and how fees and care costs escalate before signing.
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- Staff & care — Reviewers repeatedly describe staff as friendly, warm, and attentive, with several singling out specific directors and caregivers for going above and beyond during difficult transitions.
- Atmosphere & grounds — The facility is consistently praised as clean, modern, and beautifully maintained, with a well-loved courtyard and garden area residents enjoy.
- Dining — Most reviewers say the food is good, though a few note occasional dishes or specific items that didn't suit personal taste.
- Activities — Families frequently mention a solid variety of activities like music, games, and exercise classes, especially praising a standout activities director in more recent reviews.
- Communication — Several recent reviews highlight responsive, well-informed communication from management about residents' wellbeing and care needs.
- Financial transparency — More than one family was surprised by additional costs, such as a non-refundable community fee or a point-based a la carte pricing system that could raise costs significantly at higher care levels.
- Staff & care — A few reviews describe inconsistent medical oversight, including limited on-site physician availability and slow follow-through on dietary or medication needs, so ask about clinical staffing and escalation processes.
- Ownership changes — One review noted a decline in care quality and rising prices after a change in ownership/management, so it's worth asking how leadership transitions have affected consistency of care.
- Memory care fit — A couple of reviews raised concerns about whether the community was well suited to more advanced dementia or acute behavioral changes, so families should discuss memory care assessment criteria directly.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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