Shiloh Retreat

Shiloh Retreat's 5.6-year compliance record raises significant concerns that warrant careful family scrutiny before placement. The facility has accumulated 3 Type A citations (serious violations affecting resident safety or care) and 5 Type B citations (administrative or non-serious findings) across 5 routine inspections, alongside 6 substantiated allegations from complaint investigations. With 6 complaint investigations generating more regulatory activity than the 5 routine inspections, this pattern suggests ongoing operational challenges that have prompted external concerns. All of the facility's Type A citations and substantiated allegations have occurred within the past three years, indicating these are active rather than historical issues. The facility should be directly asked which categories of allegations were substantiated and what specific corrective actions were taken and verified by the state. Families should also inquire how the community has addressed the underlying issues that led to roughly 60% of investigated allegations being substantiated, as this rate suggests the complaints had merit rather than being unfounded concerns.