Whittier, California
Shiloh Retreat
Assisted Living
9956 Shiloh Avenue, Whittier, CA 90603
Shiloh Retreat is a six-bed assisted living home in Whittier, California, providing personalized care in an intimate setting for seniors needing daily support.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 5
- Complaints with substantiated allegations
- 4
AI summary
Shiloh Retreat has accumulated 3 Type A findings and 5 Type B findings over 5.8 years of operation, with the concerning part being that most of this activity, including 5 of the Type A findings, has clustered in the past three years rather than spreading evenly across its history.
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- Track record — Across 5.8 years of licensing, this small 6-bed home has had 3 Type A citations (the state's most severe class, tied to resident safety or care) and 5 Type B citations (administrative findings like paperwork or posting gaps), which is a notable count for a home this size.
- Recent 3 years — The recent slice shows the activity is not historical: 5 Type A and 5 Type B citations have occurred within the past three years alone, meaning the record has intensified rather than improved recently.
- Complaints — Complaint investigations (6 total) outnumber routine inspections (5 total), and 6 of the 10 investigated allegations were substantiated, a substantiation rate of about 60%, indicating that most complaints brought to the state's attention were found to have merit.
- Severity — With Type A findings continuing into the most recent three-year window alongside a majority-substantiated complaint pattern, this is a record where the specifics of what was found and corrected are worth understanding directly from the community.
- 1.Can you walk through what each of the recent Type A citations involved and what corrective actions were taken and verified by the state?
- 2.Which categories of allegations were substantiated, and what changes were made to prevent recurrence?
- 3.Given the cluster of findings in the past three years, what specific staffing, training, or care-plan changes has the community made since then?
Source: California Department of Social Services (CDSS)
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- License number
- License #198603366
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 6
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 5
- Substantiated allegations
- 6
Available reports · 10
Facility evaluation
Nov 13, 2025
Complaint investigation
Sep 2, 2025
Complaint investigation
Aug 21, 2025
Complaint investigation
Apr 14, 2025
Complaint investigation
Dec 16, 2024
1–5 of 10 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,200 / mo
- Shared Rooms
- $5,200 / mo
- Private Rooms
- $6,900 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.8Average RatingAveraged from 5 reviews published on other websites
AI review summary
Families consistently praise Shiloh Retreat's attentive, low-ratio care and homelike environment, though the community's small size means families should verify staffing depth for higher-need situations.
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- Staff & care — Reviewers repeatedly highlight attentive, hands-on caregivers and cite a much better staff-to-resident ratio than larger assisted living facilities.
- Communication — Families describe management as consistently responsive and on top of updates about their loved ones.
- Cleanliness & maintenance — The home is described as clean, comfortable, and notably odor-free, which families call out as an important detail of daily life.
- Atmosphere & grounds — Multiple reviewers say the residential home setting feels like a genuine home rather than an institutional facility.
- Dining — At least one family member notes that meals have been well-received by their parent living there.
- Value & pricing — Reviews do not mention costs or fee structures, so families should ask directly about pricing and how it changes as care needs increase.
- Staff & care — Given the home's small size, families should confirm overnight and weekend staffing levels to ensure consistent coverage.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Shiloh Retreat. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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