House Of Hope

House Of Hope's nine-year compliance record shows a mixed track record with concerning findings that warrant family discussion. The facility has received one Type A citation (serious violations affecting resident safety or care) and ten Type B citations (administrative or non-serious findings like paperwork or minor procedure gaps) across four routine inspections since licensing in 2016. Four substantiated allegations have been confirmed through complaint investigations, with roughly 44% of investigated allegations being substantiated versus unfounded — a relatively high substantiation rate that suggests legitimate concerns were raised. The family should ask the facility which categories of allegations were substantiated and what specific corrective actions were taken and verified. However, the recent record shows some improvement: no Type A citations have occurred in the past three years, though two substantiated allegations from recent complaint visits indicate ongoing issues with resident care plans and building conditions that required state oversight. For a small 5-bed facility, this level of regulatory activity suggests areas where management attention may be needed, and prospective families should inquire about what systemic changes have been implemented to address the pattern of substantiated complaints.