Westminster, California
Brookdale Brookhurst
Assisted Living · Memory Care
15302 Brookhurst Street, Westminster, CA 92683
Brookdale Brookhurst in Westminster, California offers assisted living and memory care.
- Licensed capacity
- 164 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2005
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 4
- Complaints with substantiated allegations
- 4
AI summary
Brookdale Brookhurst has accumulated 7 Type A findings (the state's most severe citation class, affecting resident safety or care) over 21 years of operation, with 4 of those occurring within just the past three years, alongside 5 substantiated allegations out of 21 complaint investigations.
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- Track record — Over more than two decades of licensure, the community has drawn 7 Type A citations and 1 Type B (administrative) citation, a pattern that skews toward the more serious classification.
- Recent 3 years — Rather than easing over time, the pace has picked up recently: 4 of the 7 lifetime Type A citations and 4 substantiated allegations fall within the last three years, indicating this is an active rather than historical concern.
- Complaints — Complaint investigations (21 lifetime, 14 in the past three years) far outnumber routine inspections, and about 14% of investigated allegations were substantiated, meaning most were resolved as unsubstantiated or unfounded but a meaningful share were confirmed.
- Operating tenure — More than 21 years of continuous licensure gives a long baseline to judge against, and that longer view shows the recent cluster of findings as a shift worth understanding rather than an isolated event.
- 1.Can you walk through the specific circumstances behind the Type A citations issued in the last three years and what corrective actions were verified by the state?
- 2.Which categories of the substantiated allegations occurred, and what changes were made to prevent recurrence?
- 3.Given the recent increase in complaint investigations, what staffing or care-plan changes has the community made in the last year?
Source: California Department of Social Services (CDSS)
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- License number
- License #306002962
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 21
- Type A citations · most severe class
- 7
- Type B citations · administrative
- 1
- Substantiated allegations
- 5
Available reports · 30
Facility evaluation
Apr 23, 2026
Complaint investigation
Mar 24, 2026
Complaint investigation
Jan 30, 2026
Complaint investigation
Jan 30, 2026
Complaint investigation
Oct 31, 2025
1–5 of 30 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,445 / mo
- Shared Rooms
- $2,445 / mo
- 1-Bedroom
- $3,375 / mo
- Studios
- $3,645 / mo
- 2-Bedroom
- $5,590 / mo
Memory CareStarting at$4,985 / mo
- Shared Rooms
- $4,985 / mo
- Studios
- $5,960 / mo
- 1-Bedroom
- $6,175 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
20 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- On-site market / Store
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
7 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Postal / Mail services
Reviews
Online reputation
4.8Average RatingAveraged from 124 reviews published on other websites
AI review summary
Families and residents consistently praise the caring, friendly staff and vibrant activities at Brookdale Brookhurst, though communication gaps and billing surprises come up often enough to ask about directly.
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- Staff & care — Reviewers repeatedly describe caregivers, nurses, and sales staff as warm, attentive, and quick to learn residents' names and preferences.
- Activities — A wide range of activities is frequently highlighted, from Wednesday outings and bingo to music, crafts, and exercise classes that keep residents socially engaged.
- Atmosphere & grounds — Many families describe the community as clean, spacious, and resort-like, with a pleasant courtyard and comfortable, homey common areas.
- Dining — Most reviewers say the food is good to very good, with a restaurant-style menu, though a handful mention bland dishes or inconsistent quality over time.
- Value & pricing — Several families felt the room sizes and services offered good value for the cost compared to other communities they toured.
- Financial transparency — Multiple reviewers were surprised by community fees, billing errors, or discrepancies between information given during touring versus signing, so families should ask for a full written breakdown of all fees upfront.
- Communication — Some reviews mention coordination gaps between nursing leadership, caregivers, and outside medical providers, so it's worth asking how care updates are shared with families.
- Staff & care — A few reviewers noted slower response times to call requests or short-staffing at busy periods, so families should ask about caregiver-to-resident ratios, especially on evenings and weekends.
- Cleanliness & maintenance — Occasional mentions of pests, odors, or areas needing more thorough cleaning suggest it's worth touring specific resident rooms and common areas in person.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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