The Ridge At Westlake Village

The Ridge At Westlake Village has received six Type B citations (administrative or non-serious findings related to paperwork, posting, or minor procedure gaps) during its brief 1.4-year operating history, with no Type A citations involving serious violations affecting resident safety or care. All six citations came from the community's initial routine inspection in January 2026, which covered areas like medication management and staff training requirements. The facility has faced four complaint investigations since licensing, but none resulted in substantiated allegations — all eight investigated allegations were found unsubstantiated, indicating complaints were filed but state investigators did not find evidence to support the concerns raised. This pattern of multiple complaint investigations relative to the single routine inspection suggests heightened scrutiny or resident/family concerns, though the lack of substantiated findings indicates most complaints did not reveal actual violations. The limited operating history means fewer inspection cycles have occurred since licensing in early 2025, which restricts how much can be inferred from the current record, though the absence of serious safety citations and substantiated allegations during this initial period is encouraging for a large 162-bed community.