West Hills, California
Pearl Of West Hills
Assisted Living
23427 Victory Boulevard, West Hills, CA 91307
Pearl of West Hills is an intimate assisted living community in West Hills, California, offering personalized care in a home-like setting for six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2020
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Pearl Of West Hills has accumulated 23 Type A findings (the state's most severe citation class, involving resident safety or care) and 13 Type B administrative findings over its 6 years of operation, but none of these occurred in the past three years, during which 2 inspections and 3 complaint investigations produced…
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no citations.
- Track record — Over its full licensed history the community recorded 23 Type A findings and 13 Type B findings, a substantial lifetime total for a 6-bed home, alongside 15 substantiated allegations out of 35 investigated, roughly 43%.
- Recent 3 years — The past three years show a markedly different picture: 2 inspections and 3 complaint investigations with zero Type A or Type B citations and zero substantiated allegations, suggesting a meaningful improvement in trajectory.
- Complaints — Complaint investigations (13 lifetime) considerably outnumber routine inspections (4 lifetime), and with a 43% substantiation rate it's worth understanding what changed operationally to produce the recent clean stretch.
- Operating tenure — Licensed since mid-2020, the community has just over 6 years of history, giving enough inspection cycles to weigh the earlier findings against the recent improvement rather than dismiss either.
- 1.Can you walk through what changed in staffing, training, or oversight that led to the clean record over the past three years?
- 2.Which categories of allegations were substantiated in the earlier years, and what corrective actions were taken and verified by the state?
- 3.Are there any open or pending complaint investigations right now that wouldn't yet show up in the historical totals?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197609889
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 13
- Type A citations · most severe class
- 23
- Type B citations · administrative
- 13
- Substantiated allegations
- 15
Available reports · 19
Complaint investigation
Jul 10, 2025
Facility evaluation
Jun 27, 2025
Facility evaluation
Apr 30, 2024
Complaint investigation
Apr 3, 2024
Complaint investigation
Mar 22, 2024
1–5 of 19 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,230 / mo
- Shared Rooms
- $4,230 / mo
- Private Rooms
- $5,600 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Garden / Courtyard
- Walking paths
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Pearl Of West Hills. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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