West Hills, California
Valley Silvertown
Assisted Living · Memory Care
6833 Fallbrook Avenue, West Hills, CA 91307
Valley Silvertown is an assisted living community in West Hills, California, offering a memory care program for residents with Alzheimer's and dementia.
- Licensed capacity
- 183 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2024
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 5
AI summary
Valley Silvertown's record shows 3 Type A findings and 4 Type B findings across just 2.5 years of licensed operation, with 10 substantiated allegations concentrated in recent complaint activity — a pattern worth discussing directly with the community.
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- Track record — In a short 2.5-year licensed history, this community has accumulated 3 Type A findings (the state's most severe citation class, tied to resident safety or care) and 4 Type B findings (administrative issues like paperwork or posting gaps), which is a notable concentration for such a young operating period.
- Recent 3 years — Nearly all of the lifetime activity falls within the past three years: 1 Type A and 8 Type B citations came from recent complaint-driven visits, alongside 10 substantiated allegations, indicating this is an active and ongoing pattern rather than a settled or improving trajectory.
- Complaints — Complaint investigations (7 in the past three years, 0 lifetime prior) far outnumber routine inspections (2 total), and roughly 45% of all investigated allegations were substantiated — a meaningfully high rate that points to real, confirmed concerns rather than isolated misunderstandings.
- Operating tenure — With only 2.5 years since licensing in March 2024 and just 2 inspection cycles on record, there is limited operating history to weigh against the findings, meaning the concentration of issues carries more weight given how little time has passed.
- 1.Which specific categories of allegations were substantiated, and what corrective actions were taken and independently verified?
- 2.What changes has the community made since the Type A citation and the cluster of complaint investigations in the past three years?
- 3.Given the high volume of complaint investigations relative to routine inspections, what is driving the number of complaints filed against this community?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197610466
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 21
Complaint investigation
Jul 9, 2026
Complaint investigation
Jun 16, 2026
Complaint investigation
Jun 10, 2026
Complaint investigation
Jun 10, 2026
Complaint investigation
Apr 17, 2026
1–5 of 21 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
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Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Daily life & programs
Spaces & services
Amenities
4 features
- Housekeeping Included
- Private bathroom
- Cable TV
- Air conditioning
Outdoor Spaces
1 feature- Garden / Courtyard
Dining Options
2 features- Restaurant-style dining
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Concierge services
Reviews
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Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Valley Silvertown. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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