West Hills, California
Fairwinds - West Hills
Assisted Living · Independent Living
8138 Woodlake Avenue, West Hills, CA 91304
Fairwinds - West Hills offers independent living and assisted living in West Hills, California, with the option to transition between levels of care in the same community.
- Licensed capacity
- 130 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2001
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
State record available
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Fairwinds - West Hills has operated for over 25 years with zero Type A findings (the state's most severe citation class, affecting resident safety or care) and just one Type B administrative citation on record.
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- Track record — Across more than 25 years of licensed operation, the community has accumulated no Type A citations and only a single Type B administrative finding, indicating a consistently clean compliance history rather than a recent turnaround.
- Operating tenure — With over 25 years under the same license, this is a long, well-established operating history, which adds confidence to the pattern seen in the record.
- Complaints — Complaint investigations (9 over the license period, 8 in just the past three years) considerably outnumber routine inspections (3 total), meaning most of what the state has looked at was prompted by a specific complaint rather than a scheduled inspection; only one of the 16 allegations investigated was substantiated, a roughly 6% rate.
- Severity — The single Type B citation is administrative in nature (such as paperwork, posting, or minor procedural gaps) rather than a safety or care concern, and it falls within the recent three-year window along with the one substantiated allegation.
Source: California Department of Social Services (CDSS)
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- License number
- License #197603296
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 3
- Complaint investigation visits
- 9
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 1
- Substantiated allegations
- 1
Available reports · 14
Complaint investigation
Sep 29, 2025
Facility evaluation
Jul 21, 2025
Complaint investigation
Jul 21, 2025
Facility evaluation
Sep 14, 2024
Complaint investigation
Aug 14, 2024
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,025 / mo
- Studios
- $5,025 / mo
- 1-Bedroom
- $5,940 / mo
- 2-Bedroom
- $6,880 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
- In-Unit Washer/Dryer
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
4 features
- Move-in coordination
- Concierge services
- Grocery shopping & errands
- Maintenance services
Reviews
Online reputation
4.5Average RatingAveraged from 55 reviews published on other websites
AI review summary
Fairwinds - West Hills is widely praised for warm, attentive staff and a beautiful, homey setting, though families should confirm pricing details and on-site emergency mobility equipment.
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- Staff & care — Reviewers consistently describe staff as kind, attentive, patient, and going above and beyond over many years of care.
- Atmosphere & grounds — Families repeatedly describe the property as beautiful, clean, spacious, and more like a luxury hotel than a typical care facility.
- Dining — The food is frequently called great or appealing across multiple reviews spanning many years.
- Activities — Many reviewers highlight a strong and varied activities program, though one review noted activities were temporarily limited during renovations.
- Communication — Families mention responsive managers and staff who patiently help residents adjust and stay in touch even after a resident leaves.
- Value & pricing — Several reviewers describe Fairwinds as expensive, with one prospective resident deciding it wasn't practical for their budget, so families should clarify current pricing and what drives cost increases.
- Staff & care — One recent review raised a serious concern about the absence of on-site wheelchairs or basic mobility equipment for emergencies, which is worth directly asking about.
- Daily life & dignity — A couple of reviews note the community may suit more active seniors better, so families should ask how staff support residents who need more physical assistance getting around.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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