West Hills, California
Canyon Trails at Topanga Senior Living
Assisted Living · Memory Care · Independent Living
7945 Topanga Canyon Boulevard, West Hills, CA 91304
Canyon Trails at Topanga Senior Living in West Hills, California, offers independent living, assisted living, and memory care across a community of 120 licensed beds.
- Licensed capacity
- 120 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2016
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 5
AI summary
Canyon Trails at Topanga has no Type A findings across nearly 10 years of operation, but a steady volume of complaint activity has produced 8 administrative citations and 7 substantiated allegations, most of it concentrated in the past three years.
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- Severity — No Type A citations (the most severe class, tied to resident safety or care) appear anywhere in the licensed history; all 8 citations on record are Type B, meaning administrative or procedural gaps rather than safety failures.
- Complaints — Complaint investigations far outnumber routine inspections, 23 versus 4 over the full licensed period, and 16 of those complaint investigations happened in just the last three years, indicating an active volume of concerns being raised and reviewed.
- Track record — Of the 53 allegations investigated over the community's history, 7 were substantiated and 46 were not, a substantiation rate of roughly 13%, with 5 of the 7 substantiated allegations occurring within the past three years.
- Operating tenure — Nearly 10 years of continuous licensure gives this record meaningful weight; the pattern of complaint volume and administrative citations has been consistent rather than a one-time spike, which is worth understanding directly from the community.
- 1.Can you walk through what the 7 substantiated allegations involved and what corrective actions were put in place afterward?
- 2.Why does this community see a notably higher volume of complaint investigations compared to routine inspections?
- 3.What changes, if any, have been made in the last year to address the pattern of administrative citations and substantiated complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197608998
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 23
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 8
- Substantiated allegations
- 7
Available reports · 36
Complaint investigation
May 6, 2026
Complaint investigation
Apr 29, 2026
Complaint investigation
Dec 23, 2025
Facility evaluation
Oct 31, 2025
Facility evaluation
Sep 18, 2025
1–5 of 36 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,225 / mo
- Shared Rooms
- $3,225 / mo
- Studios
- $4,145 / mo
Memory CareStarting at$4,495 / mo
- Studios
- $4,495 / mo
- Shared Rooms
- $6,890 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Beauty salon / Barber
- Fireplace / Common fireplace
- Game room / Billiards
- Piano / Music room
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 41 reviews published on other websites
AI review summary
Canyon Trails consistently earns praise for attentive, caring staff and a genuinely warm community, though families should confirm how care needs are supported as they progress toward memory care.
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- Staff & care — Reviewers repeatedly describe staff, med techs, and leadership as kind, responsive, attentive, and going out of their way to care for residents.
- Communication — Families highlight low-pressure, honest guidance during touring along with frequent updates like Facebook posts that let them see loved ones enjoying daily life.
- Atmosphere & grounds — The community is often called gorgeous, clean, and well appointed, with a large, inviting outdoor yard area that residents enjoy.
- Activities — Residents are described as making friends and participating in daily activities that bring new engagement and enjoyment to their lives.
- Dining — Families note residents have access to healthy meals throughout the day and genuinely enjoy the food offered.
- Daily life & dignity — One family mentioned a few early hiccups after move-in, so it's worth asking how the community handles the transition period for new residents.
- Value & pricing — Reviews don't detail how costs shift as a resident's care needs increase, so families should confirm pricing structures for higher levels of care, including the move toward memory care.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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