West Hills, California

Canyon Trails at Topanga Senior Living

Assisted Living · Memory Care · Independent Living

7945 Topanga Canyon Boulevard, West Hills, CA 91304

Canyon Trails at Topanga Senior Living in West Hills, California, offers independent living, assisted living, and memory care across a community of 120 licensed beds.

Licensed capacity
120 residents

Maximum licensed size, not current occupancy.

Licensed since
September 2016

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #197608998Last checked June 2026

Findings to review

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
5

AI summary

Canyon Trails at Topanga has no Type A findings across nearly 10 years of operation, but a steady volume of complaint activity has produced 8 administrative citations and 7 substantiated allegations, most of it concentrated in the past three years.

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  • Severity — No Type A citations (the most severe class, tied to resident safety or care) appear anywhere in the licensed history; all 8 citations on record are Type B, meaning administrative or procedural gaps rather than safety failures.
  • Complaints — Complaint investigations far outnumber routine inspections, 23 versus 4 over the full licensed period, and 16 of those complaint investigations happened in just the last three years, indicating an active volume of concerns being raised and reviewed.
  • Track record — Of the 53 allegations investigated over the community's history, 7 were substantiated and 46 were not, a substantiation rate of roughly 13%, with 5 of the 7 substantiated allegations occurring within the past three years.
  • Operating tenure — Nearly 10 years of continuous licensure gives this record meaningful weight; the pattern of complaint volume and administrative citations has been consistent rather than a one-time spike, which is worth understanding directly from the community.
Ask the community
  1. 1.Can you walk through what the 7 substantiated allegations involved and what corrective actions were put in place afterward?
  2. 2.Why does this community see a notably higher volume of complaint investigations compared to routine inspections?
  3. 3.What changes, if any, have been made in the last year to address the pattern of administrative citations and substantiated complaints?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #197608998
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
4
Complaint investigation visits
23
Type A citations · most severe class
0
Type B citations · administrative
8
Substantiated allegations
7

Available reports · 36

  • Complaint investigation

    May 6, 2026

    PDF
  • Complaint investigation

    Apr 29, 2026

    PDF
  • Complaint investigation

    Dec 23, 2025

    PDF
  • Facility evaluation

    Oct 31, 2025

    PDF
  • Facility evaluation

    Sep 18, 2025

    PDF

1–5 of 36 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$3,225 / mo
Shared Rooms
$3,225 / mo
Studios
$4,145 / mo
Memory CareStarting at$4,495 / mo
Studios
$4,495 / mo
Shared Rooms
$6,890 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Diabetes / insulin management
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

4 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

21 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Spa services
  • Beauty salon / Barber
  • Fireplace / Common fireplace
  • Game room / Billiards
  • Piano / Music room
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Fitness center / Gym
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Café / Bistro

Outdoor Spaces

5 features
  • Walking paths
  • Garden / Courtyard
  • Patio seating areas
  • Outdoor common space
  • BBQ / Grill area

Dining Options

5 features
  • All-day / Flexible meal times
  • Accommodates special diets
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options

Transportation

1 feature
  • Scheduled transportation

Family & Visitors

1 feature
  • Family support services

Community Services

2 features
  • Move-in coordination
  • Concierge services

Reviews

Online reputation

4.4

Averaged from 41 reviews published on other websites

AI review summary

Canyon Trails consistently earns praise for attentive, caring staff and a genuinely warm community, though families should confirm how care needs are supported as they progress toward memory care.

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What reviewers praise
  • Staff & care — Reviewers repeatedly describe staff, med techs, and leadership as kind, responsive, attentive, and going out of their way to care for residents.
  • Communication — Families highlight low-pressure, honest guidance during touring along with frequent updates like Facebook posts that let them see loved ones enjoying daily life.
  • Atmosphere & grounds — The community is often called gorgeous, clean, and well appointed, with a large, inviting outdoor yard area that residents enjoy.
  • Activities — Residents are described as making friends and participating in daily activities that bring new engagement and enjoyment to their lives.
  • Dining — Families note residents have access to healthy meals throughout the day and genuinely enjoy the food offered.
Worth asking about
  • Daily life & dignity — One family mentioned a few early hiccups after move-in, so it's worth asking how the community handles the transition period for new residents.
  • Value & pricing — Reviews don't detail how costs shift as a resident's care needs increase, so families should confirm pricing structures for higher levels of care, including the move toward memory care.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishSpanish

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Senior Places is not affiliated with, endorsed by, or operated by Canyon Trails at Topanga Senior Living. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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