West Covina, California
Starlight Care Home
Assisted Living · Residential Care
1704 Kerry Court, West Covina, CA 91792
Starlight Care Home in West Covina is a small residential care community offering assisted living services to six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2010
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Starlight Care Home's lifetime record includes 17 Type A findings (the state's most severe citation class, tied to resident safety or care) and 35 Type B administrative findings across 16 years of operation, but none of the seven inspections conducted in the past three years produced any Type A or Type B citations from…
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complaint visits.
- Track record — Over 16 years of operation this small 6-bed home accumulated a substantial lifetime count of both Type A and Type B findings, which is a heavier load than typical for a home of this size.
- Recent 3 years — The seven inspections conducted between 2022 and March 2026 produced zero Type A or Type B citations and zero substantiated allegations, marking a clear break from the earlier pattern.
- Complaints — The one complaint investigation on record, from April 2022, resulted in 8 substantiated allegations out of 8 investigated, a 100% substantiation rate; no complaint investigations have occurred since.
- Operating tenure — Sixteen years of licensure gives this record real weight — the recent clean stretch is backed by multiple inspection cycles rather than a single visit, which strengthens confidence in the improvement.
- 1.Can you walk us through what the 2022 substantiated allegations involved and what corrective actions were put in place afterward?
- 2.What changes were made in staffing, training, or oversight that account for the clean inspection results since 2022?
- 3.Are there any open corrective action plans or state monitoring still in effect from the earlier Type A findings?
Source: California Department of Social Services (CDSS)
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- License number
- License #197607901
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 1
- Type A citations · most severe class
- 17
- Type B citations · administrative
- 35
- Substantiated allegations
- 8
Available reports · 9
Facility evaluation
Mar 26, 2026
Facility evaluation
Nov 18, 2025
Facility evaluation
Sep 17, 2025
Facility evaluation
Sep 15, 2025
Facility evaluation
Sep 6, 2025
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,100 / mo
- Shared Rooms
- $3,100 / mo
- Private Rooms
- $3,400 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Dementia care
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Private bathroom
- Swimming pool / Hot tub
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 7 reviews published on other websites
AI review summary
Experiences are sharply mixed, with some families praising attentive, compassionate one-on-one care while others report neglect, inactivity, and cleanliness problems, so a careful in-person tour is essential.
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- Staff & care — Several reviewers describe the owner and caregivers as warm, responsive, and deeply attentive, especially during end-of-life care for residents with Alzheimer's.
- Communication — Families mention that the owner was reliably available by phone or text to answer questions and provide reassurance about a loved one's condition.
- Atmosphere & grounds — One reviewer highlighted a clean, well-maintained, and welcoming atmosphere with good resident participation in activities.
- Activities — Multiple reviewers found activity offerings limited or resident-initiated only, so ask for a detailed weekly activity schedule and how staff engage residents who can't self-direct.
- Staff & care — At least one reviewer described aides watching television while a resident called for help and residents left in bed most of the day, which is worth directly asking current families about.
- Cleanliness & maintenance — Reports vary widely, from a clean, well-kept home to one visit noting roaches and overgrown grounds, so inspect the physical condition closely during your own tour.
- Daily life & dignity — A reviewer noted lights-out as early as 6pm, so confirm current bedtime routines and how much flexibility residents have over their daily schedules.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Starlight Care Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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