West Covina, California
Country View Assisted Living
Assisted Living
824 West Cameron Avenue., West Covina, CA 91790
Country View Assisted Living in West Covina, California serves a larger community with 136 licensed beds dedicated to assisted living care.
- Licensed capacity
- 136 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Country View Assisted Living carries 3 Type A findings (the state's most severe citation class, tied to resident safety or care) across 7.1 years of operation, but none have occurred in the past three years.
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- Track record — Over its full 7.1-year licensed history, the community recorded 3 Type A findings and 2 Type B findings (administrative issues like paperwork or posting gaps), alongside 2 substantiated allegations out of 41 complaint investigations.
- Recent 3 years — The past three years show a materially cleaner trajectory: 2 inspections and 17 complaint investigations produced zero Type A findings, zero Type B findings, and zero substantiated allegations, indicating the earlier issues have not recurred recently.
- Complaints — Complaint investigations (41) far outnumber routine inspections (5) over the license period, which is common for a 136-bed community of this size but means much of the record's texture comes from complaint-driven visits rather than scheduled reviews.
- Operating tenure — More than seven years of continuous licensure gives this record reasonable weight — enough inspection and complaint cycles have passed to judge the recent clean stretch as a real trend rather than a small sample.
Source: California Department of Social Services (CDSS)
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- License number
- License #198603183
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 41
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 2
- Substantiated allegations
- 2
Available reports · 46
Complaint investigation
Apr 2, 2026
Complaint investigation
Mar 12, 2026
Complaint investigation
Feb 21, 2026
Complaint investigation
Jan 15, 2026
Complaint investigation
Dec 16, 2025
1–5 of 46 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,400 / mo
- Private Rooms
- $3,400 / mo
- Studios
- $3,800 / mo
- 1-Bedroom
- $4,300 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
Specialized Care
2 services
- Respite / Short-term care
- Cognitive learning center
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
Dining Options
6 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 8 reviews published on other websites
AI review summary
Staff warmth and attentiveness are consistently praised, but families should ask about meal quality, smoking policies, and staffing levels before enrolling.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, hardworking, and genuinely caring, with quick responses during incidents like falls.
- Cleanliness & maintenance — Multiple visitors who come weekly note the facility is consistently clean and well maintained despite its older building.
- Activities — Several families highlight a full daily activity schedule and noticeable improvements in residents' well-being after moving in.
- Value & pricing — One reviewer noted the pricing was affordable at move-in and that the community serves many residents on Medicare or Medi-Cal.
- Dining — Multiple reviewers mention meals like hot dogs, lunch meat sandwiches, and chips served at dinner, with concerns about excess salt and limited food budget.
- Staff & care — One reviewer felt staffing levels are stretched thin, so families may want to ask about caregiver-to-resident ratios, especially on busier shifts.
- Atmosphere & grounds — One negative review described unrestricted smoking throughout the community, including secondhand smoke reaching non-smokers' rooms, which is worth confirming on a tour.
- Value & pricing — Since one reviewer noted costs likely rose after their move-in, families should verify current pricing and how fees change as care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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