Country View Assisted Living

Over nearly seven years of operation, Country View Assisted Living has had a mixed compliance record that shows significant improvement in recent years. The community received 3 Type A citations (serious violations affecting resident safety or care) and 2 Type B citations (administrative or non-serious findings) across its licensed period, along with 2 substantiated allegations from the high volume of 41 complaint investigations. However, the past three years show a markedly stronger trajectory, with no Type A citations, no Type B citations, and no substantiated allegations since 2023, indicating the community has addressed earlier compliance issues. The facility has faced considerably more complaint investigations than routine inspections, though only about 2% of investigated allegations were ultimately substantiated. Families should ask the community about the specific nature of the earlier substantiated allegations and what corrective actions were implemented to achieve the recent clean record. The recent compliance pattern suggests improved oversight of resident care plans and medication management, which are key areas covered in state inspections.