Walnut Creek, California
Heatherwood Memory Care
Assisted Living · Memory Care
1315 Mt Pisgah Road, Walnut Creek, CA 94596
Heatherwood Memory Care is a memory care community in downtown Walnut Creek, California, serving residents living with Alzheimer's disease and other forms of dementia.
- Licensed capacity
- 32 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Heatherwood Memory Care has a citation-free record across its full licensed period, with no Type A or Type B findings through two inspections and two complaint investigations, both of the latter closed as unfounded.
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- Track record — Every inspection and complaint investigation on file closed without a citation, and both allegations were determined unfounded rather than substantiated.
- Operating tenure — Licensed since mid-2023, Heatherwood has just over 3 years of history with two inspection cycles and two complaint reviews, so the clean record reflects a modest but consistent track record rather than a long multi-decade history.
- Complaints — The two complaint investigations covered life safety and care-related concerns typical of memory care oversight, and both were resolved as unfounded, meaning no evidence supported the allegations.
Source: California Department of Social Services (CDSS)
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- License number
- License #79201273
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 2
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 7
Facility evaluation
May 7, 2025
Complaint investigation
Nov 7, 2024
Facility evaluation
Jul 24, 2024
Complaint investigation
Oct 26, 2023
Facility evaluation
Jun 22, 2023
1–5 of 7 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,500 / mo
- Shared Rooms
- $6,500 / mo
- Private Rooms
- $8,500 / mo
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
9 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Pet Friendly
- Activity room
- Game room / Billiards
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
- Raised garden beds
Dining Options
7 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Vegetarian/Vegan Options
- Altered-texture food options
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 5 reviews published on other websites
AI review summary
Families consistently praise attentive, responsive staff and smooth admissions, though the aging building and higher-care staffing levels are worth confirming on a tour.
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- Staff & care — Reviewers repeatedly highlight attentive, efficient staff who closely monitor hydration, medication, and overall resident well-being.
- Communication — Families describe staff and directors as thorough communicators, offering video tours and clearly explaining care decisions and procedures.
- Cleanliness & maintenance — Despite being an older building, the community is described as clean and well maintained.
- Daily life & dignity — The community accommodated a resident's changing dietary needs and allowed compassionate hospice visitation flexibility.
- Value & pricing — One reviewer noted a temporary requirement for a 24-hour private aide upon move-in, so families should ask how staffing ratios adjust for residents needing extra support.
- Atmosphere & grounds — The facility is noted as older, so it's worth touring in person to assess how the physical space and unique indoor/outdoor room access suit your loved one's needs.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Heatherwood Memory Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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