Walnut Creek, California
Francis House
Assisted Living · Residential Care · Memory Care
2449 Gill Port Lane, Walnut Creek, CA 94598
Francis House in Walnut Creek, California is an intimate six-bed community offering assisted living, residential care, and memory care.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Francis House has logged 4 Type A findings and 7 Type B findings over 9.4 years of operation, but the past three years of inspections show a clean run with no citations at all.
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- Track record — Over the full 9.4-year licensed history, Francis House accumulated 4 Type A findings (the state's most severe citation class, tied to resident safety or care) and 7 Type B findings (administrative issues like paperwork or posting gaps).
- Recent 3 years — The four most recent inspections, spanning 2022 through early 2026, produced zero Type A or Type B citations, indicating a meaningfully stronger recent trajectory than the lifetime total alone would suggest.
- Operating tenure — With more than nine years of continuous licensing and five total inspections, the community has a reasonably established track record to evaluate, and the shift toward a clean recent stretch carries real weight given that history.
- Complaints — No complaint investigations have been filed against Francis House at any point in its licensed history, and there are no substantiated, unsubstantiated, or unfounded allegations on record.
Source: California Department of Social Services (CDSS)
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- License number
- License #79200564
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 7
- Substantiated allegations
- 0
Available reports · 6
Facility evaluation
Mar 2, 2026
Facility evaluation
Mar 17, 2025
Facility evaluation
Apr 18, 2024
Facility evaluation
Mar 21, 2024
Facility evaluation
Mar 30, 2023
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,900 / mo
- Shared Rooms
- $4,900 / mo
- Private Rooms
- $6,100 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
6 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Activity room
- Private bathroom
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 2 reviews published on other websites
AI review summary
Reviewers consistently praise Francis House for attentive staff and a clean, welcoming environment, though families should verify specifics on care levels and costs during a tour.
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- Staff & care — Families describe the staff as exceptionally friendly and the overall care as unparalleled.
- Atmosphere & grounds — The community is repeatedly noted as clean, bright, and well designed, creating a warm atmosphere.
- Communication — Prospective families found it easy to speak with other residents' relatives, who reported being happy with the care and environment.
- Financial transparency — Reviews do not mention pricing or how costs might change with increased care needs, so families should confirm this on a tour.
- Daily life & dignity — Details on daily routines, dining, and activities are not covered, so it's worth asking how residents' day-to-day needs and preferences are supported.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Francis House. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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