Walnut Creek, California
Atria Walnut Creek
Assisted Living · Memory Care · Independent Living
1400 Montego, Walnut Creek, CA 94598
Atria Walnut Creek offers independent living, assisted living, and memory care in a residential neighborhood with views of Mount Diablo.
- Licensed capacity
- 200 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 1999
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 1
- Complaints with substantiated allegations
- 5
AI summary
Across 27.2 years of operation, Atria Walnut Creek has accumulated 2 Type A findings (the state's most severe citation class, tied to resident safety or care) and 3 Type B findings (administrative, paperwork-level issues), with 1 of the Type A findings occurring within the past three years alongside a marked rise in…
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complaint investigation activity.
- Track record — Over the full licensed period the community has drawn 2 Type A and 3 Type B citations, a modest lifetime count for a 200-bed community operating over 27 years, but the details of what triggered each are worth asking about directly.
- Recent 3 years — One of the two lifetime Type A findings falls within the past three years, meaning the most severe class of citation is not purely historical; the recent slice also shows 4 Type B findings and 5 substantiated allegations.
- Complaints — 22 complaint investigations were logged in the past three years against only 3 routine inspections in that span, a heavy tilt toward complaint-driven scrutiny; lifetime, 10 of 60 investigated allegations were substantiated, roughly 17%, with the large majority unsubstantiated.
- Operating tenure — More than 27 years of continuous licensure gives a long baseline to judge this record against, and the community's current probationary license status is itself worth discussing directly with staff.
- 1.What specifically led to the Type A citation issued within the past three years, and what corrective action was taken and verified by the state?
- 2.Why is the community currently on a probationary license, and what conditions must be met to return to a standard license?
- 3.Given 22 complaint investigations in the past three years, what categories of complaints were most common and how has the community responded operationally?
Source: California Department of Social Services (CDSS)
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- License number
- License #75600352
- License status
- Probationary License
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 3
- Substantiated allegations
- 0
Available reports · 73
Facility evaluation
Aug 18, 2026
Facility evaluation
Aug 4, 2026
Facility evaluation
Jun 9, 2026
Facility evaluation
Jun 9, 2026
Facility evaluation
May 18, 2026
1–5 of 73 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,995 / mo
- Studios
- $3,995 / mo
- 1-Bedroom
- $6,445 / mo
Independent LivingStarting at$3,895 / mo
- Studios
- $3,895 / mo
Memory CareStarting at$8,895 / mo
- Shared Rooms
- $8,895 / mo
- Studios
- $10,245 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Pet Friendly
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Fitness center / Gym
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
9 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- All-day / Flexible meal times
- Outdoor / Patio dining
- Accommodates special diets
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.1Average RatingAveraged from 122 reviews published on other websites
AI review summary
Atria Walnut Creek earns consistent praise for its attentive, long-tenured staff and lively atmosphere, but families should carefully verify how care-level fees escalate and how memory-care transitions are handled.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, and long-tenured, with many noting caregivers know residents by name and go out of their way to help.
- Dining — The food is frequently called excellent and varied, with a popular bistro, chef-prepared meals, and special holiday menus mentioned often.
- Activities — Families consistently highlight a rich activities calendar, from exercise classes and bingo to outings, musical guests, and cultural programs.
- Atmosphere & grounds — The community is often described as clean, bright, and welcoming, with attractive grounds, gardens, and comfortable apartment sizes.
- Communication — Many families appreciate prompt updates on health incidents and helpful, patient sales staff who guided them through move-in and tours.
- Financial transparency — Multiple reviewers report steep annual rent increases and unclear or escalating care and medication fees, so ask for a full written breakdown of all charges and how they change at higher care tiers.
- Staff & care — Several accounts describe difficulty getting consistent support as dementia symptoms progress, including required outside 1:1 caregivers at added cost, so clarify in advance what happens if care needs intensify.
- Communication — A handful of reviews cite unresponsive management, staff turnover, and delayed or vague answers on care plans, worth probing directly with current leadership.
- Cleanliness & maintenance — One notable HVAC failure left residents without air conditioning for weeks during extreme heat, so ask about backup systems and maintenance response times.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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