Agnes House

Agnes House has maintained a generally solid compliance record over its five years of operation, though the facility did receive one serious violation affecting resident safety or care early in its licensed period. The community has received seven administrative or non-serious findings covering areas like paperwork and procedural gaps during routine state inspections that evaluate staff training and medication management practices. One allegation against the facility was substantiated, representing about 17% of the investigated complaints, and the family should ask which category this allegation involved and what corrective actions were taken and verified. However, the recent trajectory shows significant improvement — Agnes House has had no serious violations or substantiated allegations in the past three years, suggesting stronger operational controls have been established. Given the facility's small six-bed capacity, the citation count reflects the scale typical for intimate residential care settings, and the cleaner recent record indicates the community has addressed earlier compliance gaps effectively.