Visalia, California
Quail Park on Cypress
Assisted Living · Memory Care · Independent Living
4520 Cypress Avenue, Visalia, CA 93277
Quail Park on Cypress is a senior living community in Visalia, California offering independent living, assisted living, and enhanced assisted living.
- Licensed capacity
- 175 residents
Maximum licensed size, not current occupancy.
- Licensed since
- November 2001
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 1
AI summary
Quail Park on Cypress has accumulated 11 Type A findings (the state's most severe citation class, involving resident safety or care) over nearly 25 years of operation, with 2 of those occurring within the past three years alongside 2 substantiated allegations.
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- Track record — Across almost 25 years of operation, this community has drawn 11 Type A findings and 1 Type B (administrative) finding, a lifetime total worth discussing directly with the community.
- Recent 3 years — Two Type A findings and 2 substantiated allegations occurred within the past three years, both tied to complaint investigations rather than routine inspections, so this is an active pattern rather than a closed chapter.
- Complaints — Nine complaint investigations have been logged over the license period against only 5 routine inspections, and about 27% of all investigated allegations were substantiated, meaning most were not, but the volume of complaints relative to inspections is notable for a community this size.
- Operating tenure — Nearly 25 years of continuous licensure gives a long baseline to judge the record against, and a community of 175 beds serving assisted living, memory care, and independent living residents will naturally generate more oversight contacts than a small home.
- 1.Can you walk through what led to the two Type A findings issued in the past three years and what corrective actions were taken?
- 2.Which categories of allegations were substantiated, and what corrective actions were verified afterward?
- 3.Given nine complaint investigations over the license period, what changes has the community made to reduce complaint volume going forward?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #547201356
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 9
- Type A citations · most severe class
- 11
- Type B citations · administrative
- 1
- Substantiated allegations
- 4
Available reports · 15
Facility evaluation
Mar 23, 2026
Facility evaluation
Sep 8, 2025
Facility evaluation
Apr 17, 2025
Facility evaluation
Nov 21, 2024
Facility evaluation
Nov 7, 2024
1–5 of 15 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,350 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
Outdoor Spaces
5 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
Dining Options
7 features
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- International cuisine
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.1Average RatingAveraged from 29 reviews published on other websites
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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