Quail Park Memory Care Residences

Quail Park Memory Care Residences has accumulated a concerning compliance record over nearly 14 years of operation, with 10 serious violations affecting resident safety or care (Type A citations) and 3 substantiated allegations among the 17 total complaint investigations. The pattern is particularly troubling because complaint investigations have significantly outnumbered routine inspections, and the recent three-year period shows the compliance issues are ongoing rather than resolved, with 2 additional Type A citations and 2 more substantiated allegations. When CDSS investigators have looked into concerns about areas like resident care plans, medication management, or staff training, roughly 18% of investigated allegations were substantiated. Families should ask the community which specific categories of allegations were substantiated over the years and what corrective actions were taken and verified by the state. The volume of complaints relative to inspections suggests persistent issues that warrant careful scrutiny during any tour or evaluation of this memory care facility.