Visalia, California
Park Visalia Assisted Living & Memory Care
Assisted Living · Memory Care
3939 West Walnut Avenue, Visalia, CA 93277
Park Visalia is an assisted living and memory care community in Visalia, California, offering 24-hour staff support with help for daily activities such as bathing, dressing, and medication management.
- Licensed capacity
- 110 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 3
AI summary
Over 9 years of operation, Park Visalia has accumulated 10 Type A findings (the state's most severe citation class, involving resident safety or care), with 3 of those occurring within the past three years alongside 4 substantiated allegations in that same recent window.
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- Track record — The lifetime record includes 10 Type A findings and 4 Type B (administrative) findings across 5 routine inspections and 24 complaint investigations, a volume that stands out even for a 110-bed community.
- Recent 3 years — The recent slice is not a relief from the lifetime total: 3 Type A findings and 4 substantiated allegations occurred within the past three years, indicating this is an active pattern rather than a historical one.
- Complaints — Complaint investigations (24 lifetime, 8 in the past three years) far outnumber routine inspections, and roughly 14% of all investigated allegations were substantiated, meaning most were closed as unsubstantiated or unfounded but a meaningful minority were confirmed.
- Operating tenure — Nine years of licensed operation and repeated inspection cycles give this record real weight — this is not a thin sample, so the concentration of findings is more informative than it would be for a newer community.
- 1.Which specific areas were cited in the recent Type A findings from the 2025 visits, and what corrective actions were taken?
- 2.Of the 4 recently substantiated allegations, what categories did they fall into and how were they resolved and verified by the state?
- 3.Given the volume of complaint investigations relative to routine inspections, what changes has the community made to reduce complaints going forward?
Source: California Department of Social Services (CDSS)
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- License number
- License #547208809
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 24
- Type A citations · most severe class
- 10
- Type B citations · administrative
- 4
- Substantiated allegations
- 6
Available reports · 38
Facility evaluation
Nov 10, 2025
Facility evaluation
Jul 10, 2025
Complaint investigation
Apr 11, 2025
Facility evaluation
Apr 11, 2025
Complaint investigation
Mar 21, 2025
1–5 of 38 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $3,890 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Game room / Billiards
- Pet Friendly
- Beauty salon / Barber
- Library / Reading room
- Activity room
- Private bathroom
- Fireplace / Common fireplace
- Movie theater / Media room
- Art studio / Craft room
- Piano / Music room
- Fitness center / Gym
- Café / Bistro
Outdoor Spaces
5 features
- Garden / Courtyard
- Walking paths
- Patio seating areas
- Outdoor common space
- Raised garden beds
Dining Options
10 features
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
- Room service
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Altered-texture food options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Move-in coordination
- Grocery shopping & errands
Reviews
Online reputation
4.8Average RatingAveraged from 96 reviews published on other websites
AI review summary
Reviewers overwhelmingly praise the warm, attentive staff and beautiful, welcoming atmosphere, though families should ask about staff turnover and dining consistency.
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- Staff & care — Families and residents repeatedly describe caregivers, nurses, and directors as kind, attentive, patient, and treating residents like family.
- Atmosphere & grounds — Reviewers consistently call the community clean, beautifully maintained, bright, and inviting, with pleasant courtyards and pleasant scents throughout.
- Activities — Many reviews highlight a lively schedule of crafts, music, exercise classes, and outings that keep residents engaged and happy.
- Dining — Numerous reviewers praise the food quality and restaurant-like dining experience, though a smaller number note inconsistency after cooking staff changes.
- Communication — Several families mention that staff and directors communicate proactively about care plans, health changes, and concerns.
- Staff turnover — A number of reviews mention frequent changes in directors, med techs, or caregiving staff, which some families felt affected consistency of care.
- Dining — A handful of reviewers describe periods where food quality dropped, menu variety was limited, or meal service was slow, suggesting it's worth asking how dining has been recently.
- Communication — A couple of reviews cite issues with medication tracking, missing belongings, or slow response to requests, so families may want to confirm current protocols for personal item tracking and care coordination.
- Value & pricing — A few reviewers found the community out of their price range, so families should verify current costs and how pricing changes as care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
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