Evergreen Residence

Evergreen Residence has operated for more than 25 years but shows a concerning lifetime compliance record with 12 Type A citations — serious violations affecting resident safety or care — alongside 4 Type B citations for administrative or non-serious findings. The community has faced significantly more complaint investigations (8) than routine inspections (5), indicating a pattern of regulatory scrutiny over issues like medication management and resident care plans. However, the recent trajectory shows marked improvement, with no Type A citations in the past three years despite continued complaint activity. While no allegations have been substantiated throughout the facility's operating history, the high volume of lifetime Type A citations warrants direct discussion with the community about what specific violations occurred and what systemic changes were implemented to address the underlying issues. Families should ask for detailed information about the nature of past citations and request documentation of the corrective measures that have led to the cleaner recent record.