Visalia, California
Evergreen Residence
Assisted Living · Memory Care
3030 West Caldwell Avenue, Visalia, CA 93277
Evergreen Residence in Visalia, California offers assisted living and memory care to a community of 40 residents.
- Licensed capacity
- 40 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2000
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Evergreen Residence has 12 Type A findings across more than 25 years of operation, but none have occurred in the past three years, during which six inspections and four complaint investigations all came back clean.
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- Track record — Over its full licensing history, the community accumulated 12 Type A findings (the state's most severe citation class, tied to resident safety or care) and 4 Type B findings (administrative issues like paperwork or posting requirements), alongside 5 routine inspections and 8 complaint investigations.
- Recent 3 years — The past three years show a markedly different pattern: 6 inspections and 4 complaint investigations with zero Type A or Type B citations and zero substantiated allegations, suggesting a meaningfully improved trajectory.
- Complaints — Of the 17 allegations investigated over the community's history, none were substantiated, 15 were unsubstantiated, and 2 were unfounded, indicating that complaints have been looked into but not upheld.
- Operating tenure — More than 25 years of continuous licensure gives this record real depth, and the recent clean stretch carries more weight given that long history rather than being a short-term snapshot.
- 1.Can you walk through what the Type A findings from earlier in the community's history involved and what changed operationally since then?
- 2.What specific practices or oversight changes led to the clean inspection and complaint record over the past three years?
- 3.How does staff training or care-plan review get audited now compared to the period when the earlier findings occurred?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #547201120
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 12
- Type B citations · administrative
- 4
- Substantiated allegations
- 0
Available reports · 16
Facility evaluation
Dec 17, 2025
Complaint investigation
Dec 17, 2025
Complaint investigation
Sep 16, 2025
Facility evaluation
Aug 26, 2025
Facility evaluation
Oct 8, 2024
1–5 of 16 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $4,400 / month
Contact our team for room options and a personalized quote.
Care & support
Daily Care Services
8 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
10 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Pet Friendly
- Fireplace / Common fireplace
- Activity room
- Piano / Music room
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- Patio seating areas
Dining Options
6 features
- Room service
- Kosher meals available
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Vegetarian/Vegan Options
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Move-in coordination
- Grocery shopping & errands
Reviews
Online reputation
4.9Average RatingAveraged from 15 reviews published on other websites
AI review summary
Families consistently praise the warm, family-like care at Evergreen Residence, but should ask specifically about memory care supervision and staffing levels given one notable complaint.
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- Staff & care — Reviewers repeatedly describe staff as warm, attentive, and family-like, with several noting loved ones were happier and more comfortable than expected.
- Daily life & dignity — Families mention that staff take time to learn residents' personalities and preferences quickly, helping new residents feel at home within days.
- Value & pricing — Some reviewers found the community affordable relative to other options, with clear per-month rates shared for shared and private rooms.
- Staff & care — One reviewer reported very little supervision of residents in the memory care unit, which is worth directly asking about regarding current staffing ratios and monitoring practices.
- Communication — An older review noted the memory care unit wasn't available for viewing during a tour, so families should confirm current access and specifics of memory care offerings.
- Activities — Details about structured activities and programming are largely absent from the reviews, so it's worth asking for a sample activities calendar during a visit.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Evergreen Residence. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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