Victorville, California
Desert Horizon Residential Care
Assisted Living
15952 Condor Road, Victorville, CA 92394
Desert Horizon Residential Care is an intimate assisted living home in Victorville, California, serving eight residents.
- Licensed capacity
- 8 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Desert Horizon Residential Care has 1 Type A finding (the most severe citation class, tied to resident safety or care) across 7.5 years of operation, with no Type A or Type B findings in the past three years of inspections.
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- Track record — Over the full licensed period the community recorded 1 Type A citation and 7 Type B citations (administrative findings like paperwork or posting gaps), alongside 8 complaint investigations that substantiated 6 allegations.
- Recent 3 years — The three most recent inspections, running through February 2026, show zero Type A or Type B citations and no complaint investigations, marking a clean and improving stretch after the earlier findings.
- Complaints — About 32% of the 19 investigated allegations over the years were substantiated, with the remainder unsubstantiated; none of that activity falls within the recent three-year window, since the complaint history predates it.
- Operating tenure — 7.5 years of licensed operation, with routine inspections covering areas like medication management and staff training, gives a reasonably solid base for judging the trajectory rather than just a snapshot.
Source: California Department of Social Services (CDSS)
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- License number
- License #361880547
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 8
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 7
- Substantiated allegations
- 6
Available reports · 6
Facility evaluation
Feb 12, 2026
Facility evaluation
Feb 28, 2025
Facility evaluation
Mar 13, 2024
Facility evaluation
Feb 21, 2023
Facility evaluation
May 27, 2022
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Starting at $3,950 / month
Contact our team for room options and a personalized quote.
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Garden / Courtyard
- Walking paths
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.3Average RatingAveraged from 16 reviews published on other websites
AI review summary
Most families describe deeply compassionate, personal end-of-life care and strong owner communication, but one serious account of unsanitary conditions and neglect warrants a careful in-person check.
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- Staff & care — Reviewers repeatedly describe caregivers and the owner, Angela, as loving, attentive, and treating residents like family, especially during hospice and end-of-life care.
- Communication — Families consistently praise Angela for being personally responsive, answering questions promptly and keeping them informed about their loved one's condition.
- Value & pricing — Multiple reviewers note the cost compares favorably to hiring hourly 24-hour caregivers elsewhere, offering peace of mind at a reasonable price.
- Cleanliness & maintenance — Several reviews describe the home as clean, organized, and well cared for, though this is directly disputed by one detailed negative account.
- Staff & care — One detailed review alleges understaffing, unanswered nighttime calls for help, and an inappropriate conversation with the owner, so families should ask about overnight staffing ratios and protocols.
- Dining — A reviewer claimed advertised nutritionist-prepared meals were actually cooked by caregivers with poor food quality, which is worth clarifying directly with staff during a tour.
- Activities — There is a claim that advertised activities like spa days and crafts don't actually happen and residents stay confined to rooms, so families should ask to see a current activities calendar and observe engagement firsthand.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Desert Horizon Residential Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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