Ventura, California
Veterans Home Of California-Ventura
Assisted Living
10900 Telephone Road, Ventura, CA 93004
Veterans Home of California-Ventura in Ventura provides assisted living care for veterans.
- Licensed capacity
- 60 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2010
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Over more than 16 years of operation, Veterans Home Of California-Ventura has accumulated 4 Type A findings and 4 Type B findings, but none of the Type A findings occurred within the past three years, when inspections instead turned up only administrative issues.
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- Track record — The lifetime record includes 4 Type A citations, the state's most severe class, tied to resident safety or care concerns, along with 4 Type B administrative citations over the full licensed history.
- Recent 3 years — None of the Type A citations fall within the past three years of dated inspections; the recent slice shows only 2 Type B administrative findings, suggesting the more serious findings are further in the past rather than an active pattern.
- Complaints — Complaint investigations (21 lifetime, 10 in the past three years) far outnumber routine inspections, and 5 of those investigated allegations were substantiated, a roughly 17% substantiation rate with the rest closed as unsubstantiated.
- Operating tenure — With over 16 years of continuous licensure, the community has a long operating history, giving real weight to the recent clean stretch on the most severe citation class.
- 1.Can you walk us through what led to the 4 Type A citations over the years and what corrective actions were taken?
- 2.Which categories of allegations were substantiated among the 5 confirmed cases, and how were they resolved and verified?
- 3.Given the higher volume of complaint investigations compared to inspections, what is the community doing to address the underlying concerns driving those complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #565801637
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 21
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 4
- Substantiated allegations
- 5
Available reports · 26
Complaint investigation
Feb 20, 2026
Complaint investigation
Feb 20, 2026
Facility evaluation
Jan 22, 2026
Complaint investigation
Nov 25, 2025
Complaint investigation
Jul 9, 2025
1–5 of 26 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,700 / mo
- Private Rooms
- $6,700 / mo
- Studios
- $6,870 / mo
- 1-Bedroom
- $7,700 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.0Average RatingAveraged from 4 reviews published on other websites
AI review summary
Reviews are mixed and thin: some praise the staff, cleanliness, and communication, while a serious complaint about the eligibility process and privacy handling deserves direct follow-up before enrolling.
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- Staff & care — Reviewers describe staff as attentive and communicating well with families about their loved ones' care.
- Atmosphere & grounds — The community is repeatedly described as beautiful, clean, and a good place to live.
- Communication — One family reported a serious breakdown in communication around eligibility decisions and felt a veteran's own consent and awareness were not properly confirmed before an application affecting his residency was processed.
- Financial transparency — The same reviewer alleged personal information was shared inappropriately with another applicant, so families should ask directly about privacy safeguards and how eligibility and admissions decisions are verified with the veteran.
- Staff & care — With few detailed reviews available, it's worth confirming day-to-day staffing levels and care routines directly on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Veterans Home Of California-Ventura. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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