Ventura, California
Ventura Townehouse
Assisted Living · Memory Care · Independent Living
4900 Telegraph Road, Ventura, CA 93003
Ventura Townehouse in Ventura, California offers assisted living, memory care, and independent living for a larger community with 566 licensed beds.
- Licensed capacity
- 566 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2012
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 4
AI summary
Ventura Townehouse has accumulated 10 Type A findings — the state's most severe citation class, tied to resident safety or care — over nearly 14 years of operation, with 2 of those occurring within the past three years alongside a continuing volume of complaint activity.
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- Track record — Across almost 14 years of licensing, the community has recorded 10 Type A and 6 Type B (administrative) citations, indicating that safety-related findings have surfaced more than once over its operating history rather than being a single isolated event.
- Recent 3 years — In the last three years, 2 Type A and 2 Type B citations were issued from complaint-driven visits, along with 8 substantiated allegations, showing that the pattern of findings has continued into the recent period rather than resolving.
- Complaints — Complaint investigations (26 lifetime, 12 in the past three years) far outnumber routine inspections (4 lifetime, 5 recent), meaning most of what is known about this community's compliance comes from responses to reported concerns rather than scheduled reviews.
- Severity — Of the 40 allegations investigated over the licensed period, 13 were substantiated (roughly a third), none were deemed unfounded, and the remainder were unsubstantiated, which points to a meaningful share of complaints being confirmed on investigation.
- 1.Which categories of allegations were substantiated in the past three years, and what corrective actions were taken and verified?
- 2.Can the community walk through what specifically led to the 2 recent Type A findings and what has changed since?
- 3.Given the high volume of complaint investigations relative to inspections, what is the community's internal process for tracking and responding to resident or family concerns before they escalate to a formal complaint?
Source: California Department of Social Services (CDSS)
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- License number
- License #565801810
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 26
- Type A citations · most severe class
- 10
- Type B citations · administrative
- 6
- Substantiated allegations
- 13
Available reports · 34
Complaint investigation
Apr 23, 2026
Complaint investigation
Mar 10, 2026
Facility evaluation
Jan 17, 2026
Complaint investigation
Jan 15, 2026
Complaint investigation
Sep 4, 2025
1–5 of 34 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,499 / mo
- 1-Bedroom
- $5,499 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Bathing & dressing assistance
- Mobility assistance
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Wheelchair accessible
Specialized Care
1 service
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
5 features
- All-day / Flexible meal times
- Accommodates special diets
- Professional chef
- Restaurant-style dining
- Vegetarian/Vegan Options
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.7Average RatingAveraged from 183 reviews published on other websites
AI review summary
Ventura Townehouse is widely praised for warm, attentive staff and a beautiful campus, but families with higher-level care needs should closely vet the care director and staffing consistency.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, and going out of their way to help residents and families, often knowing residents by name.
- Atmosphere & grounds — The community is frequently compared to a high-end hotel or resort, with beautifully maintained grounds, open walking areas, and a bright, welcoming interior.
- Dining — Most reviewers describe the food as good with varied choices and dietary accommodations, though a couple of reviews felt quality did not match the price.
- Activities — Residents mention a wide variety of activities, including specialized fitness and memory programs, with no pressure to participate if they prefer not to.
- Daily life & dignity — The blended independent and assisted living model is highlighted as fostering community, with more able residents supporting those needing extra help.
- Staff & care — One detailed account describes a care director without a healthcare background whose decisions reportedly led to inadequate care escalation and a hospitalization, so families needing higher care levels should ask specific questions about clinical oversight and staffing continuity.
- Value & pricing — Some reviewers note the community is expensive and that extras like internet are not included, so it's worth clarifying what is and isn't covered at each care level.
- Communication — Transportation to medical appointments and errands is described as limited and recently further reduced, so families should confirm current transportation policies and availability.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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