Ventura Townehouse

Ventura Townehouse's compliance record over more than 13 years of operation shows a pattern of regulatory concerns that warrant careful family evaluation. The facility has accumulated 10 serious violations affecting resident safety or care (Type A citations) and 6 administrative or non-serious findings (Type B citations) across its licensed period, with complaint investigations significantly outnumbering routine inspections. State investigators have substantiated 13 allegations against the community, with roughly one-third of all investigated allegations being substantiated rather than unfounded. The recent three-year period shows these issues have persisted, with 8 substantiated allegations and 2 additional Type A citations occurring during complaint investigations that examined areas like resident care plans and medication management. Families should ask the community to specify which categories of allegations were substantiated, what corrective actions were implemented and verified by the state, and how they plan to address the ongoing pattern of regulatory findings. While the facility has maintained its license throughout its long operating history, the sustained level of serious citations and substantiated complaints suggests families should conduct thorough due diligence before making a placement decision.