Ventura, California
Ventura Grand Chateau
Memory Care · Assisted Living
5430 Telegraph Road, Ventura, CA 93003
Ventura Grand Chateau is a licensed assisted living and memory care community located in the Mound district of Ventura, California, on over a half acre of grounds.
- Licensed capacity
- 49 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2018
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 6
- Complaints with substantiated allegations
- 8
AI summary
Ventura Grand Chateau has accumulated 18 Type A findings, the state's most severe citation class tied to resident safety or care, over 7.7 years of operation, with 6 of those occurring within the past three years alongside a high volume of complaint activity.
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- Track record — Across nearly eight years of licensure, this community has drawn 18 Type A and 20 Type B (administrative) citations, a volume that stands out even relative to its 49-bed size.
- Recent 3 years — The past three years still show 6 Type A and 6 Type B citations along with 16 substantiated allegations, indicating the concerns are not confined to early history but continue into the recent record.
- Complaints — Complaint investigations (27 lifetime, 14 in the past three years) far outnumber routine inspections, and roughly 47% of all investigated allegations were substantiated, a notably high confirmation rate worth discussing directly.
- Operating tenure — Licensed since December 2018, the community has had multiple inspection and complaint cycles, so this pattern reflects a sustained trend rather than a single isolated incident.
- 1.Can you walk us through the most recent Type A citations from the past three years and what corrective actions were taken?
- 2.Which categories of allegations were substantiated, and how has the community verified that corrective actions actually resolved them?
- 3.What changes has leadership made to reduce the volume of complaint investigations compared to routine inspections?
Source: California Department of Social Services (CDSS)
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- License number
- License #565802472
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 27
- Type A citations · most severe class
- 18
- Type B citations · administrative
- 20
- Substantiated allegations
- 23
Available reports · 37
Facility evaluation
Dec 23, 2025
Facility evaluation
Nov 4, 2025
Complaint investigation
Nov 4, 2025
Complaint investigation
Sep 24, 2025
Complaint investigation
Jul 14, 2025
1–5 of 37 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$3,500 / mo
- Private Rooms
- $3,500 / mo
Care & support
Daily Care Services
8 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
- Diabetes / insulin management
- Incontinence care
Specialized Care
1 service
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
13 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Pet Friendly
- Library / Reading room
- Activity room
- Piano / Music room
- Game room / Billiards
- Movie theater / Media room
- Cable TV
Outdoor Spaces
4 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
Dining Options
6 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Vegetarian/Vegan Options
- International cuisine
Transportation
2 features- Personal Vehicle Parking
- Scheduled transportation
Family & Visitors
1 feature- Guest meals available
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.5Average RatingAveraged from 9 reviews published on other websites
AI review summary
Families consistently praise Ventura Grand Chateau for compassionate, attentive staff and a clean, dignified environment, especially for end-of-life and memory care.
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- Staff & care — Reviewers repeatedly describe staff as kind, patient, and professional, going above and beyond for residents in hospice, memory care, and terminal illness situations.
- Daily life & dignity — Families say their loved ones were treated with dignity and respect, with personal touches like decorating rooms and access to a courtyard for fresh air and socializing.
- Cleanliness & maintenance — Multiple reviewers note the community was consistently clean and free of odors often associated with care facilities.
- Communication — Even when family members lived abroad or couldn't visit in person, administrators were praised for handling sensitive matters professionally and keeping communication clear across time zones.
- Dining — Reviewers mention the food looked and seemed appealing, though feedback here is lighter than other themes.
- Value & pricing — None of the reviews discuss costs or fee structures, so families should confirm pricing details and how costs may change if a resident's care needs increase.
- Activities — While courtyard access and socializing are mentioned, families should ask about the structured activities calendar and options for residents with varying mobility levels.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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