Cottage Inn

Cottage Inn's compliance record over its five-year licensed period shows a concerning pattern of substantiated allegations that warrants careful family inquiry. The 6-bed facility has received no serious violations (Type A citations) affecting resident safety, but has accumulated 6 administrative findings (Type B citations) during routine inspections that check areas like staff training and physical conditions. More significantly, state investigators have substantiated 6 allegations from complaint investigations — meaning roughly 40% of investigated concerns were validated as legitimate issues. The facility has drawn complaint investigations at nearly the same rate as routine inspections, suggesting ongoing resident or family concerns that prompted state follow-up. Families should ask the community which specific categories of allegations were substantiated, what corrective actions were implemented, and how the facility verified those improvements remain in place. Given the facility's small size, this level of substantiated findings over five years indicates issues that deserve direct discussion with management about their resolution and prevention.