Van Nuys, California
Paradise in the Valley
Assisted Living · Memory Care
13530 Sherman Way, Van Nuys, CA 91405
Paradise in the Valley provides assisted living and memory care services in Van Nuys.
- Licensed capacity
- 46 residents
Maximum licensed size, not current occupancy.
- Licensed since
- February 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Paradise in the Valley has logged 4 Type A findings over its 5.5 years of licensure, but none in the past three years, during which all 5 inspections and 2 complaint investigations turned up no citations at all.
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- Track record — The lifetime record includes 4 Type A findings (the state's most severe citation class, tied to resident safety or care) and 5 Type B findings (administrative issues like paperwork or posting gaps), all dating to earlier in the community's licensed history.
- Recent 3 years — Every dated visit in the past three years, five routine inspections and two complaint investigations, closed without a single Type A or Type B citation, showing a clear improvement in trajectory.
- Complaints — Of the 11 allegations investigated over the community's history, only 1 was substantiated (about 9%), and that finding falls outside the recent clean window.
- Operating tenure — With 5.5 years of licensure, the community has a moderate operating history; the shift from earlier findings to a clean recent stretch gives a reasonably clear before-and-after picture.
Source: California Department of Social Services (CDSS)
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- License number
- License #197609982
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 5
- Type A citations · most severe class
- 4
- Type B citations · administrative
- 5
- Substantiated allegations
- 1
Available reports · 14
Facility evaluation
Feb 18, 2026
Facility evaluation
Aug 28, 2025
Complaint investigation
Apr 15, 2025
Facility evaluation
Feb 20, 2025
Complaint investigation
Jul 17, 2024
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,550 / mo
- Shared Rooms
- $2,550 / mo
- Private Rooms
- $4,650 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
7 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
3 features- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 3 reviews published on other websites
AI review summary
Most families praise the attentive, warm staff and lively activities, but one serious account of neglect and safety lapses means care consistency should be verified before moving in.
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- Staff & care — Reviewers repeatedly single out staff members like Jing, Joy, and Jean for being friendly, helpful, and providing excellent care, especially for residents with dementia.
- Activities — A twice-weekly happy hour and other regular activities are frequently mentioned as favorites that keep residents engaged and the mood joyful.
- Dining — Food is generally well-received, with alternatives offered to residents, though some note the quality can be inconsistent.
- Atmosphere & grounds — The open courtyard and clean, joyful environment are highlighted as strong points, and the older building is kept odor-free and well maintained.
- Value & pricing — Management is noted for helping low-income residents, and the presence of a doctor visiting twice a month adds reassurance on medical access.
- Staff & care — One family described a serious lapse in supervision and neglect that led to a health crisis, so ask how the community monitors wandering residents and responds to safety concerns.
- Cleanliness & maintenance — While generally well kept, small in-room TVs and an aging building were mentioned, so confirm what recent updates or renovations have been made.
- Dining — Since food quality was described as inconsistent by some, ask how menus are planned and how feedback on meals is handled.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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