Van Nuys, California
Courtyard Plaza
Assisted Living · Memory Care · Independent Living
6951 Lennox Avenue, Van Nuys, CA 91405
Courtyard Plaza is an assisted living and memory care community in Van Nuys, California, housed in a three-story building with a 24/7 staff.
- Licensed capacity
- 195 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2001
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 1
AI summary
Courtyard Plaza has logged 6 Type A findings (the most severe citation class, involving resident safety or care) across nearly 25 years of operation, but none of those occurred in the past three years, during which the record shows only a single administrative citation and one substantiated allegation.
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- Track record — Over almost 25 years, the community accumulated 6 Type A and 10 Type B (administrative, paperwork or procedural) citations, a record that reflects a long operating history rather than a recent pattern of concern.
- Recent 3 years — In the last three years of dated visits, inspections turned up zero Type A citations and just one Type B citation, indicating the more severe findings are concentrated earlier in the community's history rather than ongoing.
- Complaints — Complaint investigations (32 lifetime, 14 in the past three years) far outnumber routine inspections (5 lifetime, 8 recent), meaning much of what's known about this community comes from responding to specific complaints rather than scheduled reviews.
- Operating tenure — With nearly 25 years of continuous licensure, there is a substantial track record to draw on, and the recent trajectory looks notably cleaner than the lifetime total alone would suggest.
- 1.Can you walk us through what the Type A findings from earlier years involved and what changes were made afterward?
- 2.What was the substantiated allegation in the past three years, and what corrective action was taken and verified?
- 3.Given how many complaint investigations this community has had relative to routine inspections, what typically prompts a complaint here?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197603560
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 32
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 10
- Substantiated allegations
- 2
Available reports · 45
Facility evaluation
Dec 29, 2025
Complaint investigation
Dec 29, 2025
Complaint investigation
Nov 25, 2025
Facility evaluation
Nov 18, 2025
Complaint investigation
Nov 5, 2025
1–5 of 45 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,650 / mo
- Studios
- $2,650 / mo
- 1-Bedroom
- $4,500 / mo
Memory CareStarting at$4,300 / mo
- Shared Rooms
- $4,300 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
1.5Average RatingAveraged from 31 reviews published on other websites
AI review summary
Reviewers consistently praise attentive staff, spacious rooms, and value, but families should carefully verify current management, staffing consistency, and memory care conditions before moving in.
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- Staff & care — Many reviewers describe staff, and especially administrators like Dimitri, as warm, attentive, and responsive to concerns.
- Value & pricing — Several families felt the care and amenities offered a strong value compared to other communities they toured.
- Atmosphere & grounds — Reviewers frequently highlight the beautiful rose gardens, patios, and a homey, well-kept residential setting.
- Activities — Residents have access to a full activity calendar including music, exercise, outings, and a resident barber shop.
- Daily life & dignity — Families often mention loved ones being clean, well-groomed, happy, and well cared for compared to prior placements.
- Staff & care — Multiple reviews describe inconsistent leadership quality over time, with some administrators praised and others described as unprofessional or difficult to work with.
- Memory care — Several reviewers felt the memory care unit was dark, understimulating, and limited in outdoor access compared to the general assisted living areas.
- Financial transparency — A number of reviewers reported unclear pricing, added fees, or costs that increased after initial quotes, so families should ask for a detailed written fee breakdown.
- Communication — One serious account described a lack of water and missed care during a facility outage without resident notification, so families should ask how emergencies and maintenance issues are communicated.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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