Valley Village, California
Glen Park At Valley Village
Assisted Living · Memory Care · Independent Living
5527 Laurel Canyon Boulevard, Valley Village, CA 91607
Glen Park at Valley Village is a senior living community in Valley Village, CA offering assisted living and memory care, with independent living also listed among its care types.
- Licensed capacity
- 100 residents
Maximum licensed size, not current occupancy.
- Licensed since
- January 2001
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 3
- Complaints with substantiated allegations
- 8
AI summary
Across more than 25 years of operation, Glen Park At Valley Village has accumulated 22 Type A findings (the state's most severe citation class, tied to resident safety or care) and 26 Type B administrative findings, with 3 of the Type A findings occurring within just the past three years alongside a heavy volume of…
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complaint activity.
- Track record — The lifetime count of 22 Type A and 26 Type B findings over 25.5 years signals a pattern worth understanding in detail rather than an isolated event, and it warrants a direct conversation with the community about what drove these findings and what has changed operationally since.
- Recent 3 years — The past three years still show 3 Type A and 8 Type B findings out of 16 inspections, meaning the concerning pattern has continued into the recent period rather than resolving into a clean trajectory.
- Complaints — Complaint investigations (54 lifetime, 23 in the past three years) far outnumber routine inspections (5 lifetime, 16 recent), and 19 of the 95 total allegations were substantiated, a roughly 20% substantiation rate, with 11 of those substantiations occurring recently.
- Operating tenure — A licensed history stretching back to 2001 means this record reflects a long, well-documented operating period rather than a short or thin sample, which gives the findings above added weight.
- 1.Which specific categories of allegations were substantiated in the past three years, and what corrective actions were verified by the state afterward?
- 2.What operational or staffing changes has the community made in response to the Type A findings issued in the last three years?
- 3.Given the high volume of complaint investigations relative to routine inspections, what is generating so many complaints, and how does the community track and respond to them internally?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197603165
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 54
- Type A citations · most severe class
- 22
- Type B citations · administrative
- 26
- Substantiated allegations
- 19
Available reports · 80
Facility evaluation
Feb 4, 2026
Facility evaluation
Jan 20, 2026
Complaint investigation
Jan 20, 2026
Facility evaluation
Jan 8, 2026
Complaint investigation
Jan 8, 2026
1–5 of 80 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,286 / mo
- Shared Rooms
- $5,286 / mo
- Studios
- $6,786 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Activities of daily living (ADL) assistance
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
1 service
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
18 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Beauty salon / Barber
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Patio seating areas
- Outdoor common space
- BBQ / Grill area
- Raised garden beds
Dining Options
8 features
- All-day / Flexible meal times
- Locally-inspired cuisine
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.4Average RatingAveraged from 22 reviews published on other websites
AI review summary
Most families praise Glen Park's attentive, caring staff and clean grounds, but a few reviews raise concerns about understaffing and inconsistent management that are worth asking about directly.
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- Staff & care — Reviewers repeatedly describe staff as warm, patient, and genuinely attentive, with several long-term residents crediting specific caregivers and administrators for making the community feel like family.
- Cleanliness & maintenance — The facility is consistently described as clean, spacious, and well-maintained across reviews spanning many years.
- Atmosphere & grounds — Residents and families mention a peaceful, garden-like patio and an open, airy layout that contributes to a comfortable, welcoming feel.
- Daily life & dignity — Long-term residents describe help with daily needs, medication management, and meals as reliable, with some noting they've built meaningful personal relationships within the community.
- Communication — Prospective families mention informative, personable tours and administrators who take time to ease concerns before move-in.
- Staff & care — A couple of reviews describe understaffing and inconsistent care quality, so families should ask about current staffing ratios and turnover, especially during evenings and weekends.
- Dining — While some reviewers call the food healthy and adequate, others describe it as repetitive or cafeteria-like, so it's worth sampling a meal during a tour.
- Communication — One recent review raises concerns about administration responsiveness and staff professionalism, so families should ask how leadership changes have affected day-to-day operations.
- Activities — A minority of reviews describe limited activities or a more institutional feel, so it's worth confirming the current activity calendar and how it's tailored to different care levels.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Glen Park At Valley Village, including hospitals, pharmacies, and groceries.
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