Valley Village, California
Four Seasons Assisted Living Center
Assisted Living · Memory Care
12120 Chandler Boulevard, Valley Village, CA 91607
Four Seasons Assisted Living Center in North Hollywood, CA offers assisted living with 24/7 staff support, including help with daily activities, medication management, housekeeping, laundry, and transportation.
- Licensed capacity
- 49 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2012
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 3
AI summary
Over more than 14 years of operation, Four Seasons has accumulated 8 Type A findings (the state's most severe citation class, involving resident safety or care) and 13 Type B (administrative) findings, but the past three years show a markedly quieter pattern with zero Type A citations and only one substantiated…
Read Full SummaryRead less
allegation.
- Track record — The lifetime total of 8 Type A and 13 Type B citations across 14 years reflects a facility with a meaningful history of findings, including issues serious enough to be classed as affecting resident safety or care.
- Recent 3 years — The recent slice tells a different story: no Type A citations and just one Type B citation across four inspections and five complaint investigations in the past three years, suggesting the record has improved from its earlier years.
- Complaints — With 27 complaint investigations against only 5 inspections over the licensed period, complaints have been the dominant driver of scrutiny here, though the substantiation rate sits at roughly 12%, meaning most investigated allegations were not confirmed.
- Operating tenure — More than 14 years of continuous licensure gives this record real depth, and the visible shift toward fewer findings in the most recent three years carries more weight given that long history.
- 1.Can you walk through what led to the 8 Type A findings over the years, and what changes were made afterward to prevent recurrence?
- 2.What was the nature of the one substantiated allegation in the past three years, and what corrective action was taken?
- 3.Given the high volume of complaint investigations relative to inspections, what is the current process for handling and resolving family or resident complaints?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #197608280
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 27
- Type A citations · most severe class
- 8
- Type B citations · administrative
- 13
- Substantiated allegations
- 7
Available reports · 34
Facility evaluation
Apr 2, 2026
Facility evaluation
Jun 9, 2025
Complaint investigation
Oct 2, 2024
Complaint investigation
Sep 27, 2024
Facility evaluation
Sep 27, 2024
1–5 of 34 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,800 / mo
- Shared Rooms
- $3,800 / mo
- Private Rooms
- $5,000 / mo
Financial Assistance
What is the ALW?
The Assisted Living Waiver is a Medi-Cal program that pays for assisted living care in place of a nursing home. Residents must be on Medi-Cal (no share of cost) and meet a nursing-facility level of care; only communities enrolled with the state can accept it.
Listed as a participating provider by the California Department of Health Care Services (Jan 2026 list).
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Daily life & programs
Spaces & services
Amenities
10 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
- Library / Reading room
- Wi-Fi / Internet
- Cable TV
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.5Average RatingAveraged from 8 reviews published on other websites
AI review summary
Reviews are sharply divided, with glowing praise for leadership and care alongside a starkly negative experience, so families should investigate thoroughly before deciding.
Read Full SummaryRead less
- Staff & care — Reviewers highlight exceptional, detail-oriented care and describe the environment as welcoming and supportive.
- Communication — The Executive Director, Amber, is specifically praised for her dedication and for making families feel supported.
- Staff & care — One reviewer had a strongly negative overall experience without specifics, so families should ask directly about staffing consistency and day-to-day care quality.
- Daily life & dignity — With no detail behind the negative review, it's worth touring and asking current residents' families about daily routines and how concerns are handled.
- Value & pricing — Pricing, fee structure, and how costs change with increased care needs weren't discussed and should be confirmed directly with the community.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
Be the first to share your experience and help other families.
Languages spoken
Languages spoken
Around the neighborhood
See what's nearby Four Seasons Assisted Living Center, including hospitals, pharmacies, and groceries.
Senior Places is not affiliated with, endorsed by, or operated by Four Seasons Assisted Living Center. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
Are you the owner or operator of Four Seasons Assisted Living Center?
Claim this profile to update your pricing, photos, and details. Complete profiles match more accurately — our Smart Match technology scores every community against what each family actually needs.