Pacific Gardens on Hawkesbury

Pacific Gardens on Hawkesbury has accumulated some concerning findings during its 2.6 years of operation since licensing in November 2023. The community has received one serious Type A violation affecting resident safety or care and one Type B administrative finding across its two routine inspections and two complaint investigations. State investigators have substantiated two allegations against the facility, meaning roughly 29% of the allegations they investigated were found to have merit. As a small 6-bed facility, families should ask the community which specific categories of allegations were substantiated and what corrective actions were taken and verified by the state. The pattern of findings suggests families should inquire directly about the community's protocols around resident care plans and life safety measures. While the limited operating history means fewer inspection cycles to evaluate, the presence of a Type A citation and substantiated allegations during this early period warrants careful consideration and specific questions during any facility tour.