Vallejo, California
Oakwood Memory & Senior Care
Assisted Living · Memory Care
1025 Oakwood Avenue, Vallejo, CA 94591
Oakwood Memory & Senior Care is an assisted living and memory care community in Vallejo, California, offering 24-hour staff support and personalized care plans.
- Licensed capacity
- 30 residents
Maximum licensed size, not current occupancy.
- Licensed since
- August 2016
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 2
AI summary
Oakwood Memory & Senior Care has accumulated 2 Type A findings and 10 Type B findings across just over 10 years of operation, with the recent 3-year window showing 2 substantiated allegations but no Type A citations.
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- Track record — Over more than 10 years of operation, the community has had 5 inspections resulting in 2 Type A citations (the most severe class, tied to resident safety or care) and 10 Type B citations (administrative issues like paperwork or posting).
- Recent 3 years — The past three years show no Type A citations, though 2 complaint investigations led to 2 Type B citations and 2 substantiated allegations, suggesting the more serious findings occurred earlier in the licensed period.
- Complaints — Of the 11 lifetime allegations investigated, 4 were substantiated and 7 unsubstantiated, meaning roughly 36% of complaints checked out as valid, with both recent substantiated allegations falling within the last three years.
- Operating tenure — A licensed history spanning over a decade gives this record more weight than a newer community's would carry, since it reflects multiple inspection cycles rather than a single snapshot.
- 1.Can you walk us through what the 2 Type A citations involved and what corrective steps were taken afterward?
- 2.Which categories of allegations were substantiated in the past three years, and what corrective actions were verified by the state?
- 3.Have there been any changes in staffing, management, or care protocols since the more recent findings?
Source: California Department of Social Services (CDSS)
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- License number
- License #486803614
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 2
- Type B citations · administrative
- 10
- Substantiated allegations
- 0
Available reports · 15
Facility evaluation
Aug 10, 2026
Facility evaluation
Aug 4, 2026
Facility evaluation
Jul 7, 2026
Complaint investigation
Jul 7, 2026
Facility evaluation
Aug 26, 2025
1–5 of 15 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$3,900 / mo
- Shared Rooms
- $3,900 / mo
- Private Rooms
- $4,900 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Diabetes / insulin management
- Non-ambulatory care
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
- Incontinence care
Specialized Care
4 services
- Dementia care
- Parkinson's program
- Hospice agency partnership
- Respite / Short-term care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
9 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
- Air conditioning
- Wi-Fi / Internet
- Art studio / Craft room
- Beauty salon / Barber
- Activity room
Outdoor Spaces
3 features- Garden / Courtyard
- Walking paths
- Outdoor common space
Dining Options
5 features
- Accommodates special diets
- All-day / Flexible meal times
- Kosher meals available
- Vegetarian/Vegan Options
- Professional chef
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
1.9Average RatingAveraged from 18 reviews published on other websites
AI review summary
Long-time reviewers praise attentive, caring staff and clean grounds, but recent reviews describe alarming rudeness and privacy concerns at the front door that families should investigate directly.
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- Staff & care — Many reviewers over the years describe staff, especially administrators like Bobbie and TJ, as attentive, caring, and communicative with families.
- Atmosphere & grounds — The facility is frequently described as clean, well-organized, and nicely decorated, with rooms repainted and kept tidy for new residents.
- Dining — Several reviewers note the food is good to excellent with no complaints about quality.
- Daily life & dignity — Families mention residents are treated with dignity, kept well-groomed, and made to feel at home upon arrival.
- Communication — Multiple reviewers report being blindsided by sudden director departures or roommate issues that were not disclosed before move-in.
- Staff & care — Recent reviews describe strikingly rude, dismissive, or even confrontational encounters with front-door and admissions staff, a sharp contrast to older reviews praising staff warmth.
- Financial transparency — Some reviewers felt pricing was higher than comparable residents were paying and recommend negotiating costs upfront.
- Cleanliness & maintenance — A few reviews mention outdated furnishings, slow maintenance response, and misplaced belongings, so families should ask how current the facility upkeep is.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Oakwood Memory & Senior Care. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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