Valencia, California
Sunrise At Sterling Canyon
Assisted Living · Memory Care
25815 McBean Parkway, Valencia, CA 91355
Sunrise at Sterling Canyon is a senior living community in Valencia, California offering assisted living, memory care, and short-term stays.
- Licensed capacity
- 140 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2002
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Sunrise At Sterling Canyon has operated for nearly 24 years without a single Type A or Type B citation, a record most recently reaffirmed by an inspection in October 2025.
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- Track record — Across almost 24 years of licensed operation, four routine inspections and seven complaint investigations have produced zero citations of either severity class, meaning no substantiated safety or administrative findings on record.
- Complaints — Nine allegations have been investigated over the years and none were substantiated, indicating that concerns raised were looked into but not confirmed.
- Operating tenure — More than two decades of continuous licensing, paired with a clean citation history throughout, reflects sustained consistency rather than a short or unproven track record.
- Recent 3 years — The two most recent inspections and two recent complaint investigations, spanning 2021 through 2025, mirror the lifetime pattern with no Type A or Type B findings and no substantiated allegations.
Source: California Department of Social Services (CDSS)
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- License number
- License #197603807
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 7
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 11
Facility evaluation
Oct 2, 2025
Facility evaluation
Oct 6, 2024
Complaint investigation
Jul 18, 2024
Complaint investigation
Mar 13, 2024
Complaint investigation
Mar 18, 2023
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,171 / mo
- Studios
- $6,171 / mo
Memory CareStarting at$8,178 / mo
- Shared Rooms
- $8,178 / mo
- Private Rooms
- $9,606 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Wheelchair accessible
Specialized Care
3 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Fireplace / Common fireplace
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Pet Friendly
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
9 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Altered-texture food options
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Private Dining Room
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
2.7Average RatingAveraged from 112 reviews published on other websites
AI review summary
Families consistently praise the warm, attentive staff and homey atmosphere at Sunrise at Sterling Canyon, but should verify current staffing levels, billing responsiveness, and how care-level fees escalate before committing.
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- Staff & care — Reviewers repeatedly describe staff as friendly, attentive, and genuinely caring, often learning residents' names and going out of their way to help.
- Atmosphere & grounds — Many describe the community as homey, clean, and welcoming, with pleasant gardens and a warm feel that helps residents and families settle in.
- Activities — Residents are frequently described as busy and engaged, with a full activities calendar including exercise, music, crafts, and outings that many say helped them adjust and make friends.
- Communication — Several families highlight proactive updates from staff, especially around medical issues, and prompt responsiveness when problems arise.
- Dining — Many reviewers enjoy the variety and presentation of meals, though some note the food is inconsistent in seasoning or quality over the years.
- Financial transparency — A handful of reviews describe unresolved billing issues and unclear explanations of how care-level fees are determined, so families should ask for a detailed breakdown of costs and how they change as care needs increase.
- Communication — A couple of reviews mention management being slow or unresponsive to calls and emails despite frontline staff being attentive, so it's worth asking how billing and administrative concerns are handled.
- Staff & care — A few reviews mention periods of being short-staffed affecting daily care, so families should ask about current staffing ratios, especially on weekends and during peak care times.
- Value & pricing — Some reviewers found the pricing higher than comparable communities, so it's worth confirming exactly what is included at each care level and how costs compare for similar services elsewhere.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Around the neighborhood
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