Upland, California
Oakmont Of San Antonio Heights
Assisted Living · Memory Care · Independent Living
2419 North Euclid Avenue, Upland, CA 91784
Oakmont of San Antonio Heights in Upland, California offers assisted living, memory care, and independent living for a larger community of 140 residents.
- Licensed capacity
- 140 residents
Maximum licensed size, not current occupancy.
- Licensed since
- July 2014
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Oakmont Of San Antonio Heights has operated for over 12 years without a single Type A or Type B citation across four inspections, reflecting a consistently clean regulatory record.
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- Track record — Across more than 12 years of licensed operation, this 140-bed community has never received a Type A citation (the state's most severe class, tied to resident safety) or a Type B citation (administrative or paperwork findings).
- Recent 3 years — The past three years show continued clean inspections, including two complaint investigations that resulted in no citations, reinforcing the lifetime pattern rather than diverging from it.
- Complaints — Fifteen allegations have been investigated over the years with none substantiated, meaning that in every case reviewers found insufficient evidence to confirm the complaint as filed.
- Operating tenure — A licensed history of over a decade with only routine inspections and no cited deficiencies in life safety, medication management, or staff training areas gives strong confidence in the consistency of this record.
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #366426338
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 14
Facility evaluation
Jul 9, 2026
Facility evaluation
Jun 12, 2026
Complaint investigation
Feb 20, 2026
Facility evaluation
Feb 20, 2026
Facility evaluation
Jan 30, 2026
1–5 of 14 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$6,795 / mo
- Studios
- $6,795 / mo
- 1-Bedroom
- $7,795 / mo
- 2-Bedroom
- $9,695 / mo
Independent LivingStarting at$6,795 / mo
- Studios
- $6,795 / mo
- 1-Bedroom
- $7,795 / mo
- 2-Bedroom
- $9,695 / mo
Memory CareStarting at$5,395 / mo
- Shared Rooms
- $5,395 / mo
- Studios
- $7,595 / mo
- Private Rooms
- $7,895 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
3 services
- Dementia care
- Respite / Short-term care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
21 features
- Furnished units
- Emergency call system
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Café / Bistro
- Pet Friendly
- Beauty salon / Barber
- Fireplace / Common fireplace
- Piano / Music room
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
10 features
- Professional chef
- Accommodates special diets
- Vegetarian/Vegan Options
- Restaurant-style dining
- International cuisine
- All-day / Flexible meal times
- Altered-texture food options
- Locally-inspired cuisine
- Room service
- Private Dining Room
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
4.7Average RatingAveraged from 104 reviews published on other websites
AI review summary
Most families praise the beautiful setting and caring, attentive staff, but a meaningful number report slow emergency response times and inconsistent care that families should probe carefully.
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- Staff & care — Reviewers repeatedly describe staff as warm, patient, and attentive, often learning residents' names and needs quickly and going out of their way to accommodate them.
- Atmosphere & grounds — The community is consistently called beautiful, clean, and hotel-like, with well-kept landscaping and inviting common areas.
- Dining — Many reviewers praise the food as tasty, creative, and served in a restaurant-style atmosphere, though a few note occasional menu or chef changes.
- Activities — Families mention a good variety of daily activities, outings, and engagement efforts, especially for memory care residents who are gently encouraged to participate.
- Communication — Tour experiences are frequently highlighted as professional and informative, with staff and directors described as knowledgeable and responsive to questions.
- Staff & care — Several reviewers report response times to call button requests ranging from 10 to 20 minutes or more, which families should ask about directly, especially for higher-acuity needs.
- Financial transparency — Some reviewers found total costs, add-on fees, and billing drivers unclear or higher than advertised, so families should request a full breakdown of base rates plus care-level increases.
- Communication — A few reviews mention inconsistent follow-through on promised callbacks and care plans, suggesting families should clarify how care plan changes and family concerns are documented and communicated.
- Staff & care — Occasional mentions of staffing turnover and medication mix-ups suggest it's worth asking specifically about staff-to-resident ratios and medication management protocols, particularly overnight.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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