Tri City Care Home

Tri City Care Home has accumulated significant compliance concerns during its 20-year operating history, with 13 Type A citations (serious violations affecting resident safety or care) and one substantiated allegation out of two investigated complaints. The facility's recent record continues to show serious issues, including two Type A citations from a complaint investigation in April 2024 and one substantiated allegation that same year, indicating ongoing challenges rather than improvement. With roughly half of investigated allegations substantiated versus unfounded, the pattern suggests legitimate concerns when complaints are filed. Despite being a small 6-bed facility where fewer findings might typically be expected due to scale, the volume of serious violations—particularly the Type A citations related to resident safety and care standards—warrants careful scrutiny from families. Ask the community specifically about what corrective actions were taken following the substantiated allegation, how they verified the fixes, and what policies changed to prevent recurrence of the safety violations that generated the Type A citations.