Tustin, California
Queens Home 3
Assisted Living · Residential Care · Memory Care
14752 Holt Avenue, Tustin, CA 92780
Queens Home 3 in Tustin provides assisted living, residential care, and memory care in an intimate setting with 15 licensed beds.
- Licensed capacity
- 15 residents
Maximum licensed size, not current occupancy.
- Licensed since
- December 2023
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 2
- Complaints with substantiated allegations
- 2
AI summary
Queens Home 3 has accumulated 6 Type A findings (the most severe citation class, involving resident safety or care) and 4 Type B findings (administrative issues) since licensing in December 2023, with at least 2 of the Type A findings occurring within the past three years.
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- Track record — Over roughly 2.6 years of operation, this 15-bed home has generated 6 Type A and 4 Type B citations, a notable count for a small community in a relatively short licensed period.
- Recent 3 years — Of the lifetime totals, 2 Type A and 2 Type B citations are traceable to complaint-driven visits in the past three years, meaning the record has not shown clear improvement over time and should be treated as a live area to ask about.
- Complaints — Complaint investigations (4 lifetime, 3 in the past three years) are running close to or above the number of routine inspections (2 lifetime, 6 recent dated visits), suggesting a pattern of concerns being raised by families or staff rather than only surfacing through scheduled reviews.
- Substantiated allegations — 4 of the allegations investigated over the license period were substantiated, close to 40% of all investigated allegations, including all 4 of the substantiated allegations falling within the past three years.
- 1.Can you walk through what the Type A citations involved and what corrective actions were put in place afterward?
- 2.Which categories of allegations were substantiated, and how were those corrective actions verified by the state?
- 3.Since licensing in late 2023, what specific changes has the home made in response to the complaint investigations it has received?
Source: California Department of Social Services (CDSS)
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- License number
- License #306006363
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 2
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 6
- Type B citations · administrative
- 4
- Substantiated allegations
- 4
Available reports · 9
Complaint investigation
May 19, 2026
Facility evaluation
Dec 17, 2025
Facility evaluation
Sep 3, 2025
Complaint investigation
Sep 3, 2025
Facility evaluation
Dec 17, 2024
1–5 of 9 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$2,820 / mo
- Shared Rooms
- $2,820 / mo
- Private Rooms
- $3,750 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Incontinence care
- Diabetes / insulin management
Specialized Care
1 service
- Respite / Short-term care
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
4.5Average RatingAveraged from 1 review published on other websites
AI review summary
A clean, well-run home with caring staff and good food, though families may want more structured activity beyond daily walks.
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- Staff & care — Caregivers are consistently described as sweet and attentive to residents.
- Dining — Meals are praised as great, suggesting a strong dining experience.
- Cleanliness & maintenance — The home is kept very clean according to reviewers.
- Atmosphere & grounds — Residents enjoy a daily morning walk and time on the patio on nice days.
- Activities — Reviewers note residents spend a lot of time sitting and would like to see more exercise classes or structured activities offered.
- Value & pricing — Ask the community about current pricing and how costs may change if a resident's care needs increase.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Queens Home 3. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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