Senior Places

Tracy, California

Marbella Tracy

Assisted Living · Memory Care

355 West Grant Line Road, Tracy, CA 95376

Marbella Tracy offers assisted living and memory care in Tracy, California, managed by Integral Senior Living.

Licensed capacity
180 residents

Maximum licensed size, not current occupancy.

Licensed since
November 2025

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #392701629Last checked August 2026

No recent serious complaint findings

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
0

AI summary

Over more than 20 years of operation, Marbella Tracy accumulated 13 Type A findings (the state's most severe citation class, tied to resident safety or care) and 14 Type B administrative findings, with 1 Type A and 1 Type B issued within the past three years.

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  • Track record — The lifetime record shows a substantial number of findings for a large 180-bed community operating over two decades, including 13 Type A citations and 14 Type B administrative citations across its licensed history.
  • Recent 3 years — The recent slice is markedly quieter than the lifetime total, with one Type A and one Type B citation and two substantiated allegations from complaint visits in the past three years, suggesting the pace of serious findings has slowed compared to earlier years.
  • Complaints — Complaint investigations (32) far outnumber routine inspections (5) over the licensed period, and of the 66 allegations investigated, about 24% were substantiated, with 16 substantiated, 46 unsubstantiated, and 4 unfounded.
  • Operating tenure — More than 20 years of continuous licensure gives this record significant depth, meaning the totals reflect a long operating history rather than a short or thin sample.
Ask the community
  1. 1.Can you walk through what led to the 13 Type A findings over the community's history, and which years they clustered in?
  2. 2.What corrective actions were taken after the most recent substantiated allegations, and how were they verified by the state?
  3. 3.Given the high volume of complaint investigations relative to inspections, what categories of complaints has the community received most often?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #392701629
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
0
Complaint investigation visits
0
Type A citations · most severe class
0
Type B citations · administrative
0
Substantiated allegations
0

Available reports · 3

  • Complaint investigation

    Jul 27, 2026

    PDF

  • Facility evaluation

    Oct 23, 2025

    PDF

  • Facility evaluation

    Sep 11, 2025

    PDF

1–3 of 3 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$2,985 / mo
Shared Rooms
$2,985 / mo
1-Bedroom
$3,500 / mo
Studios
$3,790 / mo
2-Bedroom
$5,485 / mo
Memory CareStarting at$4,660 / mo
Shared Rooms
$4,660 / mo
Studios
$7,700 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Diabetes / insulin management
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

3 services
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

20 features
  • Furnished units
  • Emergency call system
  • Pet Friendly
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Spa services
  • Beauty salon / Barber
  • Fireplace / Common fireplace
  • Game room / Billiards
  • Piano / Music room
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Fitness center / Gym
  • Housekeeping Included
  • Laundry service / Dry cleaning

Outdoor Spaces

6 features
  • Walking paths
  • Garden / Courtyard
  • Patio seating areas
  • Outdoor common space
  • BBQ / Grill area
  • Raised garden beds

Dining Options

5 features
  • Room service
  • All-day / Flexible meal times
  • Accommodates special diets
  • Restaurant-style dining
  • Professional chef

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

1 feature
  • Family support services

Community Services

3 features
  • Move-in coordination
  • Concierge services
  • Maintenance services

Reviews

Online reputation

4.6

Averaged from 111 reviews published on other websites

AI review summary

Many families praise the warm, friendly staff and homey atmosphere, but recurring reports of understaffing, billing surprises, and lapses in care mean families should verify staffing levels and cost structure carefully before moving in.

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What reviewers praise
  • Staff & care — Reviewers consistently describe staff as friendly, warm, and attentive, with many families feeling their loved ones are treated like family.
  • Atmosphere & grounds — The community is frequently praised for its inviting, homey feel, spacious apartments, nice courtyards, and well-kept landscaping.
  • Activities — Families often note a good variety of activities, outings, and community engagement that keep residents busy and social.
  • Dining — Many reviewers say the food is good or better than expected, though this is not universal.
  • Communication — Several long-term residents' families highlight responsive directors and staff who work closely with them through transitions.
Worth asking about
  • Staff & care — Multiple reviews describe serious lapses including understaffing, missed check-ins, medication errors, and in some cases neglect leading to injury, so families should ask about current staffing ratios and care oversight.
  • Financial transparency — A recurring complaint involves unexpected rate increases and unclear à la carte charges after move-in, so families should get a detailed written breakdown of all potential care-level costs upfront.
  • Communication — Some families report poor communication during medical incidents or care changes, worth clarifying how and when the community notifies families of issues.
  • Cleanliness & maintenance — While many call the community clean, others mention dirty rooms, stained carpets, or slow housekeeping, so a current in-person walkthrough is worthwhile.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

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Languages spoken

Languages spoken

EnglishSpanishFrenchAmerican Sign Language (ASL)ArabicTagalog (Filipino)

Around the neighborhood

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Senior Places is not affiliated with, endorsed by, or operated by Marbella Tracy. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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