Torrance, California
Francesca's Home
Assisted Living · Residential Care
20520 Avis Avenue, Torrance, CA 90503
Francesca's Home is an intimate assisted living and residential care community in Torrance, California, serving six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- June 2017
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Over more than nine years of operation, Francesca's Home has never received a Type A citation, the state's most severe class tied to resident safety or care, and has only three administrative (Type B) findings on record.
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- Track record — Across 9.2 years of licensure, the community has accumulated zero Type A findings and just three Type B administrative citations, with none of the latter tied to resident safety or care.
- Recent 3 years — The three most recent inspections and two complaint investigations, spanning 2023 through mid-2025, produced no citations of either class, reinforcing the lifetime pattern rather than departing from it.
- Complaints — Four complaint investigations over the years generated eleven allegations, none of which were substantiated, suggesting concerns raised were looked into but not confirmed.
- Operating tenure — A licensed history of more than nine years with a consistently clean severity record gives this a fairly solid track record to evaluate, since it reflects several inspection cycles rather than a short or thin history.
Source: California Department of Social Services (CDSS)
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- License number
- License #198602216
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 4
- Type A citations · most severe class
- 0
- Type B citations · administrative
- 3
- Substantiated allegations
- 0
Available reports · 11
Facility evaluation
Jul 25, 2025
Facility evaluation
Jun 28, 2024
Facility evaluation
Jun 27, 2024
Complaint investigation
Jun 12, 2024
Complaint investigation
Sep 27, 2023
1–5 of 11 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,500 / mo
- Shared Rooms
- $5,500 / mo
- Private Rooms
- $7,000 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
Summarized from reviews published on other websites
AI review summary
Reviewers describe a warm, attentive small home with caring staff, though families should verify staffing levels and pricing details on a tour since those aren't well documented.
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- Staff & care — Residents and families frequently praise the owner and caregivers, naming individual staff members as especially loving, compassionate, and attentive.
- Daily life & dignity — Reviewers highlight that residents are treated with dignity, love, and kindness from the very first day.
- Cleanliness & maintenance — The home is described as immaculate, in contrast to other places the reviewer had experienced.
- Atmosphere & grounds — Reviewers describe a warm, hopeful, faith-filled atmosphere that feels special compared to other communities.
- Financial transparency — Ask the community directly about pricing, fee structure, and how costs might change if care needs increase.
- Staff & care — Confirm staffing levels and coverage during nights and weekends, since the reviews mention specific staff but not overall staffing ratios.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Francesca's Home. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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