Family Connect Memory Care

Family Connect Memory Care has received two Type A citations (serious violations affecting resident safety or care) and one Type B citation (administrative or non-serious finding) over its nine years of operation since licensing in 2017. However, the facility's recent compliance record shows significant improvement, with no Type A citations in the past three years and no substantiated allegations throughout its entire licensed period. The two serious violations occurred earlier in the facility's operating history, while recent routine inspections covering areas like resident care plans and medication management have found the six-bed memory care home in compliance. During this period, CDSS conducted five routine inspections and investigated one complaint, with the investigated allegation ultimately determined to be unsubstantiated. For a small memory care facility, this recent trajectory suggests stronger regulatory compliance, though families should ask the community directly about what corrective actions were taken to address the earlier serious findings and how those improvements have been sustained.