Clearwater at South Bay

Clearwater at South Bay has received three Type A citations (serious violations affecting resident safety or care) and four Type B citations (administrative or non-serious findings) across nearly seven years of operation since licensing in August 2019. The community has also had three substantiated allegations from complaint investigations, representing roughly 8% of the 40 total allegations investigated by the state. With 21 complaint investigations compared to just 5 routine inspections, this pattern suggests ongoing resident or family concerns that have prompted state oversight beyond standard inspection cycles. The recent three-year record shows no improvement in substantiated allegations, with all three occurring during this period, indicating active compliance issues rather than resolved historical problems. Families should ask the community which categories of allegations were substantiated and what specific corrective actions were taken and verified by the state. They should also inquire about the higher-than-typical volume of complaints and what steps management has implemented to address underlying care quality or operational issues that may be driving these concerns.