Thousand Oaks, California
Sunrise of Thousand Oaks
Assisted Living · Memory Care
3680 North Moorpark Road, Thousand Oaks, CA 91360
Sunrise of Thousand Oaks in Thousand Oaks, California provides assisted living and memory care to a larger community of 158 residents.
- Licensed capacity
- 158 residents
Maximum licensed size, not current occupancy.
- Licensed since
- April 2026
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Over 9.1 years of operation, Sunrise of Thousand Oaks accumulated 8 Type A findings (the state's most severe citation class, affecting resident safety or care) and 8 Type B findings (administrative issues like paperwork or posting gaps), though none of the Type A findings occurred within the past three years.
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- Track record — The lifetime total of 8 Type A and 8 Type B citations reflects a large 158-bed community operating for over nine years, and the split between severity classes is even rather than skewed toward the most serious category.
- Recent 3 years — The past three years show zero Type A citations and only 2 Type B citations across 8 inspections and 6 complaint investigations, indicating the more serious findings are concentrated earlier in the licensed period rather than ongoing.
- Complaints — Complaint investigations (13 lifetime) ran alongside routine inspections (4 lifetime) at a notable pace, and of the 24 allegations investigated, 3 were substantiated, roughly 13%, with the remaining 21 unsubstantiated.
- Operating tenure — More than nine years of licensed operation gives this record meaningful depth, and the community's status has since changed to closed due to change of ownership, so the compliance history reflects the prior operator.
- 1.Can you walk through what led to the 8 Type A findings and confirm the timeframe in which they occurred?
- 2.Since the change of ownership, has new leadership or staff been brought in, and what compliance changes have they made?
- 3.Regarding the 3 substantiated allegations, what corrective actions were taken and how were they verified?
Source: California Department of Social Services (CDSS)
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- License number
- License #565850725
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 0
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 1
- Type B citations · administrative
- 0
- Substantiated allegations
- 0
Available reports · 2
1–2 of 2 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$5,300 / mo
- Studios
- $5,300 / mo
Memory CareStarting at$9,650 / mo
- Private Rooms
- $9,650 / mo
Care & support
Daily Care Services
9 services
- Medication management
- 24-hour supervision
- Diabetes / insulin management
- Incontinence care
- Non-ambulatory care
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Wheelchair accessible
- Mobility assistance
Specialized Care
4 services
- Hospice agency partnership
- Respite / Short-term care
- Dementia care
- Cognitive learning center
Memory Care
2 services
- Dementia-certified staff
- Specialized memory care activities
Daily life & programs
Spaces & services
Amenities
22 features
- Furnished units
- Emergency call system
- Pet Friendly
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Swimming pool / Hot tub
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Housekeeping Included
- Laundry service / Dry cleaning
- Fireplace / Common fireplace
- Beauty salon / Barber
- Piano / Music room
- Café / Bistro
Outdoor Spaces
6 features
- Walking paths
- Garden / Courtyard
- Outdoor common space
- BBQ / Grill area
- Patio seating areas
- Raised garden beds
Dining Options
7 features
- Room service
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- International cuisine
Transportation
2 features- Scheduled transportation
- Personal Vehicle Parking
Family & Visitors
2 features- Family support services
- Guest meals available
Community Services
3 features- Move-in coordination
- Concierge services
- Grocery shopping & errands
Reviews
Online reputation
5.0Average RatingAveraged from 51 reviews published on other websites
AI review summary
Sunrise (Belmont Village) of Thousand Oaks is widely praised for warm, attentive staff, strong memory care programming, and good food, but families should ask about staffing levels and rising costs as care needs increase.
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- Staff & care — Reviewers consistently describe staff and caregivers as friendly, attentive, and genuinely caring, often going out of their way to check on residents and communicate with families.
- Activities — The Circle of Friends memory care program and daily activities like outings, music performances, and games are repeatedly highlighted as engaging and well thought out.
- Dining — Many reviewers specifically praise the food as good quality with variety, and note that staff know residents' preferences.
- Financial transparency — Several long-term residents' families appreciated the flat-rate pricing model that avoided surprise charges compared to other communities.
- Atmosphere & grounds — The community is frequently described as clean, upscale, and well maintained with a warm, welcoming environment.
- Staff & care — Multiple reviewers note staffing shortages, especially with caregivers (pals), that led to delayed showers, slow medication timing, or rushed morning routines.
- Value & pricing — Some families felt the cost was high relative to the level of hands-on care provided, particularly as residents needed more assistance over time.
- Communication — A few reviews mention gaps in communication between nursing staff, caregivers, and management that affected consistency of care.
- Daily life & dignity — Room sizes and shared-room privacy were a concern for some families, so it's worth confirming current room layouts and options on a tour.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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