Thousand Oaks, California
Silverado Thousand Oaks
Memory Care
980 Warwick Avenue, Thousand Oaks, CA 91360
Silverado Thousand Oaks is a memory care community in Thousand Oaks, California, dedicated to residents living with Alzheimer's disease and other forms of dementia.
- Licensed capacity
- 82 residents
Maximum licensed size, not current occupancy.
- Licensed since
- March 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings to review
Complaint investigations · 3 years before our last check
- Type A citations
- 5
- Complaints with substantiated allegations
- 6
AI summary
Over 5.4 years of licensed operation, Silverado Thousand Oaks has accumulated 13 Type A findings (the state's most severe citation class, tied to resident safety or care) and 9 Type B (administrative) findings, with 5 of the Type A findings occurring within just the past three years.
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- Track record — The lifetime total of 13 Type A and 9 Type B citations across roughly five and a half years of operation represents a substantial volume of findings for the licensed period, and the pattern has not resolved into a clean stretch.
- Recent 3 years — Five Type A and five Type B citations were issued in just the past three years, meaning the most severe class of finding is still appearing recently rather than trailing off from an earlier period.
- Complaints — Complaint investigations (18 lifetime, 10 in the past three years) have run alongside routine inspections at a high rate, and roughly 41% of investigated allegations were substantiated, with 15 substantiated allegations lifetime and 12 of those in the past three years.
- Operating tenure — Licensed since March 2021, the community has been through 17 inspections and 14 complaint-driven visits, so the record reflects a reasonably established operating history rather than a short or thin sample.
- 1.Can you walk through what led to the Type A citations issued in the past three years and what corrective actions were verified by the state?
- 2.Which categories of allegations were substantiated, and what specific changes were made in response?
- 3.What is the current staffing and care-plan review process, and how has it changed since the most recent citations?
Source: California Department of Social Services (CDSS)
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- License number
- License #565850072
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 18
- Type A citations · most severe class
- 13
- Type B citations · administrative
- 9
- Substantiated allegations
- 15
Available reports · 31
Facility evaluation
May 14, 2026
Facility evaluation
Mar 25, 2026
Facility evaluation
Oct 2, 2025
Facility evaluation
Sep 19, 2025
Complaint investigation
Apr 30, 2025
1–5 of 31 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Memory CareStarting at$5,380 / mo
- Shared Rooms
- $5,380 / mo
- Private Rooms
- $6,400 / mo
Care & support
Daily Care Services
6 services
- Medication management
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Bathing & dressing assistance
- Mobility assistance
- Non-ambulatory care
Specialized Care
1 service
- Dementia care
Memory Care
1 service
- Dementia-certified staff
Daily life & programs
Spaces & services
Amenities
16 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
4 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
5.0Average RatingAveraged from 120 reviews published on other websites
AI review summary
Most families describe attentive, compassionate memory care with strong dining and activities, but a serious hygiene and communication complaint means families should verify daily care routines on a tour.
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- Staff & care — Reviewers repeatedly describe caregivers as kind, patient, and genuinely attentive to residents with dementia, often naming specific staff members for praise.
- Dining — Residents are said to enjoy the food, with one family noting their loved one gained weight and loves the meals.
- Activities — Families highlight meaningful, engaging activities and events, plus resident animals like dogs, birds, and a cat that bring comfort and connection.
- Atmosphere & grounds — The community is described as beautiful, calm, and pristine, set in a residential neighborhood with a dining room and communal spaces that impress visitors.
- Daily life & dignity — Multiple reviewers say residents are treated with respect and dignity, greeted by name, and supported in feeling safe and at home.
- Cleanliness & maintenance — At least one family reported a resident going unbathed for weeks with unchanged clothes and unbrushed teeth, so it's worth asking how personal hygiene routines are monitored and documented.
- Communication — A negative account mentioned poor communication and reimbursement issues, so families should ask how the community handles billing questions and updates on care concerns.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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