Thousand Oaks, California
Royal Oaks Inn
Assisted Living · Memory Care
45 North Erbes Road, Thousand Oaks, CA 91362
Royal Oaks Inn is a family-owned assisted living and memory care community in Thousand Oaks that supports residents with dementia, high-acuity medical needs, and bedbound or hospice-level care.
- Licensed capacity
- 80 residents
Maximum licensed size, not current occupancy.
- Licensed since
- October 2019
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
Findings in the state record
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Royal Oaks Inn has 5 Type A findings (the state's most severe citation class, tied to resident safety or care) recorded across 6.8 years of operation, but none of the dated visits in the past three years show a Type A or Type B citation.
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- Track record — Over its full licensed history the community has accumulated 5 Type A and 4 Type B (administrative, paperwork or procedural) citations, a notable cluster for under seven years of operation.
- Recent 3 years — All 5 inspections and 4 complaint investigations completed in the past three years came back with zero Type A or Type B citations and zero substantiated allegations, indicating a meaningfully stronger recent trajectory than the lifetime totals alone would suggest.
- Complaints — Complaint investigations (7) are close in number to routine inspections (5) over the licensed period, and 2 of the 8 investigated allegations were substantiated, a roughly 20% substantiation rate.
- Operating tenure — Licensed since October 2019, the community has just under seven years of history, enough to give the recent clean stretch real weight while the earlier Type A findings still merit direct follow-up.
- 1.Can you walk through what the earlier Type A citations involved and what specific changes were made to prevent recurrence?
- 2.Which categories of allegations were substantiated, and what corrective actions were taken and verified afterward?
- 3.What has changed operationally or in staffing over the past three years that coincides with the cleaner recent inspection results?
Source: California Department of Social Services (CDSS)
View inspection historyHide inspection history
- License number
- License #567609831
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 5
- Complaint investigation visits
- 7
- Type A citations · most severe class
- 5
- Type B citations · administrative
- 4
- Substantiated allegations
- 2
Available reports · 13
Facility evaluation
Oct 8, 2025
Complaint investigation
Aug 22, 2025
Complaint investigation
Jan 17, 2025
Facility evaluation
Dec 9, 2024
Complaint investigation
Nov 18, 2024
1–5 of 13 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,195 / mo
- Studios
- $4,195 / mo
- 1-Bedroom
- $5,295 / mo
Independent LivingStarting at$4,195 / mo
- Studios
- $4,195 / mo
- 1-Bedroom
- $5,295 / mo
Memory CareStarting at$8,795 / mo
- Private Rooms
- $8,795 / mo
Care & support
Daily Care Services
9 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
- Diabetes / insulin management
- Incontinence care
Specialized Care
2 services
- Respite / Short-term care
- Dementia care
Daily life & programs
Spaces & services
Amenities
17 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Private bathroom
- Cable TV
- Kitchenette
- Air conditioning
- Wi-Fi / Internet
- Fitness center / Gym
- Spa services
- Game room / Billiards
- Movie theater / Media room
- Activity room
- Art studio / Craft room
- Library / Reading room
- Laundry service / Dry cleaning
- Beauty salon / Barber
Outdoor Spaces
3 features- Walking paths
- Garden / Courtyard
- Outdoor common space
Dining Options
6 features
- All-day / Flexible meal times
- Accommodates special diets
- Restaurant-style dining
- Professional chef
- Vegetarian/Vegan Options
- Altered-texture food options
Transportation
1 feature- Scheduled transportation
Family & Visitors
1 feature- Family support services
Community Services
2 features- Move-in coordination
- Concierge services
Reviews
Online reputation
4.0Average RatingAveraged from 5 reviews published on other websites
AI review summary
Families consistently praise the friendly, attentive staff and clean environment, though some note limited activity variety and should confirm current pricing and care-level qualifications.
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- Staff & care — Reviewers repeatedly describe staff as very friendly, accommodating, and attentive, with residents checked on multiple times throughout the day.
- Cleanliness & maintenance — Multiple reviews specifically highlight the community as very clean.
- Value & pricing — Families comparing several communities felt this one offered strong value and services relative to its price.
- Activities — Residents are strongly encouraged to join activities such as sit-and-fit and bingo, with one visitor observing over 20 residents actively participating.
- Dining — Meals are served three times daily and at least one family member enjoyed sitting in on meals with their loved one.
- Activities — One reviewer noted their mother only attended a single bingo session over a full year, suggesting engagement levels may vary by resident.
- Daily life & dignity — Families should ask how care-level qualifications are determined, since one prospective resident was turned away despite the family liking the community.
- Value & pricing — Ask for a current breakdown of costs and how fees may change if a resident's care needs increase over time.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Royal Oaks Inn. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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