Thousand Oaks, California
Gem Oaks
Assisted Living
1060 Calle Las Trancas, Thousand Oaks, CA 91360
Gem Oaks is an intimate assisted living community in Thousand Oaks, California, serving six residents.
- Licensed capacity
- 6 residents
Maximum licensed size, not current occupancy.
- Licensed since
- September 2021
License history may include previous operators.
State inspections
Review licensing, findings, and available inspection reports. A record is one part of understanding a community.
No recent serious complaint findings
Complaint investigations · 3 years before our last check
- Type A citations
- 0
- Complaints with substantiated allegations
- 0
AI summary
Gem Oaks carries 3 Type A findings from earlier in its licensed history, but the last three years of inspections show a clean record with no repeat findings.
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- Track record — Across nearly 5 years of licensure, Gem Oaks accumulated 3 Type A citations (the state's most severe class, tied to resident safety or care) and 2 Type B citations (administrative, paperwork or procedural matters), all dating to the earlier part of its operating history.
- Recent 3 years — The three most recent inspections, running through September 2025, show no Type A or Type B citations and no substantiated allegations, indicating the community has strengthened its compliance record since the earlier findings.
- Operating tenure — Licensed since September 2021, Gem Oaks has just under 5 years of history and six inspection visits, giving a modest but meaningful track record for a small 6-bed community.
- Complaints — There have been no complaint investigations at any point in the licensed period, so the record reflects only routine inspection findings rather than allegation-driven scrutiny.
Source: California Department of Social Services (CDSS)
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- License number
- License #565850203
- License status
- Licensed
Full history on file
These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.
- Inspection visits
- 4
- Complaint investigation visits
- 0
- Type A citations · most severe class
- 3
- Type B citations · administrative
- 2
- Substantiated allegations
- 0
Available reports · 6
Facility evaluation
Sep 12, 2025
Facility evaluation
Sep 10, 2024
Facility evaluation
Sep 13, 2023
Facility evaluation
Sep 26, 2022
Facility evaluation
Sep 16, 2021
1–5 of 6 reports
Monthly pricing
Total monthly costs depend on room type, select services, and the level of care needed.
Assisted LivingStarting at$4,000 / mo
- Shared Rooms
- $4,000 / mo
- Private Rooms
- $5,330 / mo
Care & support
Daily Care Services
7 services
- Medication management
- Bathing & dressing assistance
- 24-hour supervision
- Activities of daily living (ADL) assistance
- Mobility assistance
- Non-ambulatory care
- Wheelchair accessible
Daily life & programs
Spaces & services
Amenities
4 features
- Furnished units
- Emergency call system
- Housekeeping Included
- Laundry service / Dry cleaning
Outdoor Spaces
2 features- Walking paths
- Garden / Courtyard
Dining Options
2 features- All-day / Flexible meal times
- Accommodates special diets
Transportation
1 feature- Scheduled transportation
Community Services
1 feature- Move-in coordination
Reviews
Online reputation
5.0Average RatingAveraged from 5 reviews published on other websites
AI review summary
Families consistently describe Gem Oaks as a warm, family-run home with deeply attentive owners and staff, though pricing and higher-care-level details aren't discussed and should be confirmed.
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- Staff & care — Reviewers repeatedly praise owners Emma and Ernis and their staff for attentive, hands-on care, including helping navigate complex medical systems for residents.
- Atmosphere & grounds — Families describe the home as a genuinely family-run environment where residents are treated like part of the family rather than clients.
- Cleanliness & maintenance — The home is described as kept spotlessly clean by multiple reviewers over extended periods of residency.
- Daily life & dignity — Reviewers highlight compassionate, dignified treatment of residents even in difficult circumstances, such as a husband's recovery after a heart attack.
- Financial transparency — Reviews don't mention pricing structure or costs, so families should ask directly about fees and what's included.
- Value & pricing — It's worth confirming how costs may change if a resident's care needs increase over time, since this isn't addressed in the reviews.
The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.
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Languages spoken
Languages spoken
Around the neighborhood
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Senior Places is not affiliated with, endorsed by, or operated by Gem Oaks. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.
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