Senior Places

Thousand Oaks, California

Atria Hillcrest

Assisted Living · Memory Care · Independent Living

405 Hodencamp Road, Thousand Oaks, CA 91360

Atria Hillcrest is a senior living community in Thousand Oaks, California offering independent living, assisted living and memory care.

Licensed capacity
207 residents

Maximum licensed size, not current occupancy.

Licensed since
April 1998

License history may include previous operators.

State inspections

Review licensing, findings, and available inspection reports. A record is one part of understanding a community.

License #565800366Last checked August 2026

Findings in the state record

Complaint investigations · 3 years before our last check

Type A citations
0
Complaints with substantiated allegations
2

AI summary

Atria Hillcrest has operated for more than 28 years with 2 Type A findings (the state's most severe citation class, tied to resident safety or care) and 4 Type B findings (administrative issues like paperwork or posting) across its lifetime, with no Type A findings in the past three years.

Read Full Summary
  • Track record — Over 28 years of operation, the community has accumulated 2 Type A and 4 Type B citations along with 2 substantiated allegations, a modest total for a 207-bed community operating this long.
  • Recent 3 years — The most recent three years show zero Type A citations and only 2 Type B findings, suggesting the more severe findings occurred earlier in the operating history rather than recently.
  • Complaints — Complaint investigation activity jumped sharply in the recent period, with 12 investigations in the past three years compared to none logged for the earlier stretch of the lifetime record, and 2 of those recent complaints were substantiated.
  • Operating tenure — More than 28 years of continuous licensing gives this record considerable weight — six inspection cycles and over a decade of visible history mean the recent clean trend on severe findings carries real signal.
Ask the community
  1. 1.Which two allegations were substantiated in the past three years, and what corrective actions were taken and verified by the state?
  2. 2.What prompted the recent increase in complaint investigations compared to the earlier years of operation?
  3. 3.Can staff walk through what changes were made after the Type A citations earlier in the community's history?

Source: California Department of Social Services (CDSS)

View inspection history
License number
License #565800366
License status
Licensed

Full history on file

These totals cover the available license history, including older findings. Citation totals include inspections, complaint visits, and other visits.

Inspection visits
6
Complaint investigation visits
0
Type A citations · most severe class
2
Type B citations · administrative
4
Substantiated allegations
0

Available reports · 36

  • Facility evaluation

    Jul 15, 2026

    PDF

  • Facility evaluation

    Apr 8, 2026

    PDF

  • Facility evaluation

    Apr 6, 2026

    PDF

  • Facility evaluation

    Feb 4, 2026

    PDF

  • Facility evaluation

    Jul 25, 2025

    PDF

1–5 of 36 reports

View the original CDSS record

Monthly pricing

Total monthly costs depend on room type, select services, and the level of care needed.

Assisted LivingStarting at$4,795 / mo
1-Bedroom
$4,795 / mo
Studios
$4,895 / mo
Studios
$5,695 / mo
2-Bedroom
$6,795 / mo
Memory CareStarting at$5,195 / mo
Shared Rooms
$5,195 / mo
Studios
$8,995 / mo
Private Rooms
$8,995 / mo

Care & support

Daily Care Services

9 services
  • Medication management
  • 24-hour supervision
  • Incontinence care
  • Non-ambulatory care
  • Activities of daily living (ADL) assistance
  • Physical therapy on-site
  • Bathing & dressing assistance
  • Wheelchair accessible
  • Mobility assistance

Specialized Care

4 services
  • Hospice agency partnership
  • Respite / Short-term care
  • Dementia care
  • Cognitive learning center

Memory Care

2 services
  • Dementia-certified staff
  • Specialized memory care activities

Daily life & programs

Spaces & services

Amenities

22 features
  • Furnished units
  • Pet Friendly
  • Emergency call system
  • Private bathroom
  • Cable TV
  • Kitchenette
  • Air conditioning
  • Wi-Fi / Internet
  • Swimming pool / Hot tub
  • Fireplace / Common fireplace
  • Game room / Billiards
  • Movie theater / Media room
  • Activity room
  • Art studio / Craft room
  • Library / Reading room
  • Fitness center / Gym
  • Spa services
  • Housekeeping Included
  • Laundry service / Dry cleaning
  • Beauty salon / Barber
  • Piano / Music room
  • Café / Bistro

Outdoor Spaces

7 features
  • Walking paths
  • Garden / Courtyard
  • Patio seating areas
  • Outdoor common space
  • Putting green / Golf
  • BBQ / Grill area
  • Raised garden beds

Dining Options

8 features
  • Room service
  • All-day / Flexible meal times
  • Outdoor / Patio dining
  • Accommodates special diets
  • Restaurant-style dining
  • Professional chef
  • Vegetarian/Vegan Options
  • Private Dining Room

Transportation

2 features
  • Scheduled transportation
  • Personal Vehicle Parking

Family & Visitors

2 features
  • Family support services
  • Guest meals available

Community Services

2 features
  • Move-in coordination
  • Concierge services

Reviews

Online reputation

4.8

Averaged from 139 reviews published on other websites

AI review summary

Atria Hillcrest earns strong, consistent praise for its warm, attentive staff and beautiful grounds, but families should carefully verify care-level pricing, staffing consistency, and hospice/transition policies before move-in.

Read Full Summary
What reviewers praise
  • Staff & care — Reviewers overwhelmingly describe staff as friendly, genuine, and attentive, often calling the community an extension of family.
  • Atmosphere & grounds — The property is frequently praised as beautiful, well-maintained, and homey, with shaded oak grounds and inviting common spaces.
  • Activities — Residents enjoy a varied activity calendar, including bingo, outings, live entertainment, and memory care programming that many say helps residents make friends and stay engaged.
  • Dining — Many reviewers say the food is good to very good, though a notable minority describe it as inconsistent, cold, or institutional.
Worth asking about
  • Financial transparency — Several families report unclear or shifting information about pricing, care-level costs, and add-on fees like 24-hour aides, especially during care transitions such as hospice.
  • Communication — Some reviewers describe slow responses from management, inconsistent answers depending on who they asked, and a lack of regular updates on their loved one's status.
  • Staff & care — A number of reviews, particularly around memory care, mention high staff turnover, occasional understaffing, and inconsistent follow-through on promised care levels.
  • Value & pricing — Families should confirm current base rates, how costs escalate with higher care needs, and whether weekend staffing levels match what is promoted on tours.

The rating above is averaged from reviews published on other websites. Reviews below are written by families on Senior Places.

Be the first to share your experience and help other families.

Languages spoken

Languages spoken

EnglishFarsi (Persian)American Sign Language (ASL)

Around the neighborhood

See what's nearby Atria Hillcrest, including hospitals, pharmacies, and groceries.

Senior Places is not affiliated with, endorsed by, or operated by Atria Hillcrest. This profile was compiled from publicly available sources and has not been verified or approved by the community. Pricing, availability, and services may have changed.

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